About us
We are a leader in home services in the Portland Metro area. In business over 20 years, we have thousands of happy customers and hundreds of positive reviews. We strive to treat our employees well and maintain a pleasant work place. Tired of working in a "call center" but still want to be in customer service in a pleasant, small business office setting? This is it!
Small, growing (but well-established,) local, home services company looking for our next super-star staff addition. Bring your experience in office admin and customer support to our team and gain a friendly new work family! We care about providing our customers with a great overall experience (we are exceptionally high rated) as well as treating our employees well. We have a fun office and do a lot of small things to show we appreciate you. This is a nice opportunity to work with a steady and reputable company!
Duties:
Enter work orders
Interact with job/project workflow throughout various stages
Schedule estimates and jobs
Accept new hires
Provide customers with information regarding workflow
Address customer questions via phone, email, and messaging
Numerous other assorted tasks
You will bring:
Minimum 2 years experience in an Office Environment
Minimum 2 years experience in Customer Support/Service. All experience needs to be verifiable
Minimum 2 years experience working in Microsoft Office Suite
A can do attitude and willingness to roll up your sleeves and contribute
Strong phone skills
Solid computer capability
A track record of outstanding attendance
Compensation:
$21.75-22.75/hr DOE. Periodic performance and raise reviews. Modest OT on occasion (0-3/hr per week.) Monday - Friday, daytime shift. Full-time, permanent position. 6 paid holidays. PTO with increases every year. Employee discount on services. Access to Roth IRA. No insurance included however, this position comes with a $4200/yr (paid monthly) insurance stipend for use at your discretion.
Please submit a resume with your best daytime phone # - please be sure your voicemail is functioning and not full. If you have read this ad to this point, please write "Next Superstar" in your subject line.
