TomCat bikes is a small and vibrant bicycle repair shop in the Brooklyn Neighborhood in Southeast Portland. We service almost any bike that can fit through the door. We are seeking seasoned mechanics who can work on yesterday's electroforged Schwinn, today's electric bikes, and everything in between.
Skill sets:
An understanding that bicycle repair and service is the primary business model
Accurate estimates of service work; thorough documentation of work-in-progress in customer file; explaining work performed during handoff
Electric bike diagnostics and repair
Hydraulic disc brake systems
Efficient wheelbuilding
In depth knowledge of vintage and modern drivetrain compatibility
Sales of refurbished and new bikes
Experience with Lightspeed POS and Square Appointments
You know these acronyms: QBP, JBI, HLC, BTI, TCB, WTF, MVP, FLAME
Bonus:
social media experience
website optimizing
secondary marketplace posting
alternative POS systems
Ideal temperaments:
Open and welcoming to everyone of all ages, genders, orientations, origins, and incomes
Problem solving
Communicative on the phone, email, text, in person at shop
Respectful of boundaries
Works well with others
Interested in learning new technologies while honing already established skills
Not afraid to seek a second opinion
Positive customer outcomes
Can articulate upgrades or modernization and make it make sense to clients
Independent, productive work ethic while the Cat is away
Confident of skills without being arrogant
Less Oscar the Grouch, more Big Bird
Benefits:
Flexible (no-really!) schedule
Relaxed and welcoming work environment
W2 wages and associated benefits
Parts and accessories discounts from primary suppliers
Hourly wages: $18-22, depending on experience
Tips are split among mechanics
We are hiring for part time or full time work and peak season hours. Total hours based on seasonal volume.
Know your stuff
Be awesome
Send relevant work history with verifiable references through the CL email relay
Please, no phone calls, no texts, no DM slidin.
Share widely, email directly.
Thanks!
