Marbott's Greenhouse & Nursery has been quietly growing the best selection of indoor and outdoor plants in North Portland since 1930. With over 20,000 square feet of greenhouse space, we are a full-scale retail and growing operation, cultivating a wide range of indoor and outdoor plants.
We’re looking for a Retail & Operations Manager who can guide our customer experience culture, manage daily operations, and help shape our future retail growth. This is a hands-on leadership role where you’ll work alongside our staff and owner, while also creating operating systems and helping develop new revenue opportunities. For the right candidate, this position offers a clear path to General Manager.
Responsibilities:
Lead and train retail staff to deliver outstanding customer service.
Own the daily operations rhythm by turning high-level priorities into clear staff action plans.
Balance input from growers, production staff, and retail needs to create one master priority list.
Champion customer engagement by stepping in as a primary salesperson during peak seasons.
Drive merchandising execution — creating and refreshing compelling displays of plants, pottery, and garden products.
Monitor sell-through and adjust displays to optimize sales.
Ensure retail stock is watered, groomed, and maintained to Marbott’s standards.
Train staff in plant care and customer guidance.
Confidently advise customers on plant selection and care (annuals, perennials, shrubs, houseplants).
Partner with growers to spot and escalate plant health issues early.
Flex between retail and production priorities depending on season.
Growth Path:
This role is designed as a clear pathway to General Manager. As you grow, you’ll take on ownership of seasonal planning, financial targets, and revenue growth initiatives. Leading day-to-day operations and helping set the strategic direction of the nursery.
Requirements:
2+ years of experience in a nursery, garden center, or plant store.
Strong plant knowledge. Able to advise customers confidently on a wide range of plants (annuals, perennials, veggies, indoor)
Proven leadership in retail settings, including staff supervision and training.
Strong organizational skills. Able to juggle competing priorities.
Comfortable in a seasonal, hands-on, small business environment.
Preferred:
Retail management and operations experience.
Merchandising ability with an eye for aesthetics and sales optimization.
Live in close proximity to the nursery.
Compensation & Benefits:
Salary: $52,000–$58,000 to start, depending on experience.
Paid time off (vacation + sick leave).
Health stipend or ICHRA contribution.
Employee discount on plants and amendments.
Seasonal hour flexibility, lighter winters balance busier spring seasons.
Opportunities for professional development and to contribute ideas that shape the future of the business.
How to Apply:
Apply online (copy and paste into your browser): https://forms.gle/GXjuH4L1H6S28jhW6
or send a resume and introduction in a response to this post email
