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The primary role in this is to assist customers in the in-store check-out process, answer phones, schedule tours, and restock retail shelves. Main duties include ringing up sales, bagging items, requesting price checks, honoring discounts, collecting payment and giving appropriate change. Scheduling Tours by answering the phones and directing guests as a concierge is a major part of this role.
Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals. May be responsible for checking materials and supplies and reporting when stock is low.
Those who live close to Mt Hood are encouraged to apply. Works under immediate supervision of supervisor or manager and must rely on instructions. Primary job functions do not typically require exercising independent judgment. Abides by pre-established guidelines to perform the functions of the job. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Responsibilities:
Coordinate Tours in the Mt Hood National Forest
Serve as Concierge to guests to help guide them to trails and outdoor adventures
Handle cash, credit or check transactions with customers
Scan goods and collect payments
Ensure pricing is correct
Issue change, receipts, refunds, or tickets
Keep accurate records on consignment sale items.
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Make sales referrals, cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Answer customers' questions and get a manager if answer doesn't solve the issue
Pleasantly deal with customers to ensure satisfaction
Cashier top skills & proficiencies:
Basic Math
Interpersonal Communication/Written and Verbal Communication
Time Management
Product Knowledge
Telephone Etiquette
Customer Service
Dispute resolution
Dependability
Efficiency
Flexibility
Friendliness
Basic (PC) Computer Knowledge
Attention to Detail
Sales
Point of Sale Systems (POS)
Positive Attitude
Punctuality
Knowledge of Mt Hood National Forest a Plus but not required
