OPTI STAFFING IS HIRING!
Technical Program Manager
DIRECT HIRE POSITION
Location:Hillsboro, OR
Compensation:$70-100K YR DOE
Hours: Mon-Fri 7am-4pm
Who we are:
We are a single source supplier and solutions provider to customers operating in critically clean and controlled environments. Target industries include Medical Device, Pharmaceutical, Life Science, Semi-conductor, and Micro-Electronics.
In addition to the supply of consumable products and equipment, we offer specialized services including Kanban programs, VMI, Technical solutions, and on-site service provision.With global manufacturers of cleanroom products. We have quickly become recognized experts in the industry working with some of the biggest names internationally.
What's In It for You:
Salary up to $70-100K YR DOE
Medical, Dental and Vision
Paid Sick Leave
PTO
401k
Fun and phenomenal collaborative work location
Work/Life balance
Dynamic culture
We are growing and not slowing down!
To the moon with stability and growth!
What You’ll Do:
Manage day-to-day program objectives and ensure accurate and timely execution of daily tasks
Lead, support, and manage on-site personnel to ensure everyone is performing to the highest standard
Work with the Program Supervisor and Operations Manager on operational performance, tasks, KPIs, projects, etc.
Liaise with suppliers as required to ensure delivery deadlines are met
Deal with enquiries and escalations from key customers by phone, email, and/or in person
Liaise effectively with internal team members to complete tasks and distribute information
Manage communication of tasks, deliverables, safety messages, protocols, to internal and external stakeholders as required
Help develop and maintain an inspiring team environment with an open communication and collaborative culture
Delegate tasks and assign deadlines
Motivate team members and track any feedback given on tasks or issues and share them with the Operations Manager
Provide coaching to new & existing employees along with recommending additional training/procedures required
Work in conjunction with our HR team to ensure company HR policies and procedures are being followed
Assist in the roll out of new projects, programs, and initiatives
Stay up to date on product knowledge and our customer service offerings
Requirements:
Experience working in a similar role. Semiconductor industry a plus!
Previous managerial/supervisory experience leading high-performing and cross functional teams
Strong systems knowledge and prior experiencing working with a variety of software systems / programs
Passion for delivering first class customer service.
Ability to identify team needs and ensure customer satisfaction is being delivered across multiple teams / departments
Experience working with multinational organizations would be preferred
Good organizational, timekeeping and administration skills are a must-have
Flexible and Pro-active attitude
Proactive approach to initiatives
Excellent communication skills required with ability to communicate effectively with key customers, stakeholders, colleagues, etc.
Experience working with MS Office
Previous experience using an ERP system e.g., SAP would be beneficial
College/University level degree in a related field a strong advantage
Ability to pass a background screening and drug screening
Next Steps:
Call Kevin today at 971 246-8420 for that next step in your career!
