In this position, you will be responsible for Front Counter Sales, Inside Sales and quotes. This job requires basic plumbing knowledge and strong customer service skills. Your job duties are, but not limited to:
Job Duties & Responsibilities:
Responding to inquiries and processing incoming calls and orders
Contacting current customers and identifying new products and potential up-selling
Entering orders into system
Sourcing materials for customers when currently not in stock
Opening new accounts and closing orders
Maintaining knowledge base on current products and learning about new products
Providing product information, pricing quotations and follow-up on quotes
Developing and maintaining positive customer relationships
Counter Sales and handling returns as required
Shipping and receiving customer orders, as well as stocking
Working closely with others to ensure customer needs are met
Other duties as required
