Cleaning and Customer Service at Float Center

Cleaning and Customer Service at Float Center

27 Sep 2024
Oregon, Portland, 97201 Portland USA

Cleaning and Customer Service at Float Center

We are a locally-owned, float and massage therapy center that is growing a team of Wellness Center Attendants (what we internally call Float Facilitators) to continue our 5-star rated experience.

We take pride in our ability to set clients at ease with how clean our facility is.

We are looking for a responsible, detail-oriented team member who can help us diligently maintain the facility, educate clients, and check them in/out.

Availability:

Monthly staff meetings

Approx. 25-30 hours/week to start with room to increase hours

Monday - Wednesday, Saturday and Sunday

Position Overview and Essential Duties:

This part-time position includes cleaning showers, floors, and other surfaces after a guest has used our services; re-stocking each room according to the needs of the next scheduled guest; folding, sorting, and washing laundry; cleaning bathrooms; sweeping and mopping; vacuuming rugs; taking out trash and recycling; getting inside each float room to sanitize the walls and water line; cleaning and setting up amenities; restocking supplies; following a task list, checking off tasks, double-checking your work. We provide training on cleaning float room pumps and filters.

We have a fun team, we work hard, and we are proud of the work we do to help people relax and heal.

Training provided on all of the tasks:

● Individualized client/float set up throughout the day

● Client services at the front desk including, scheduling sessions, email, phone reception, float introductions

● Cleaning float rooms during client transitions

● Cleaning float rooms at the end of the day

● Opening and/or closing the shop

● Stocking supplies

● Laundry

● Maintaining clean bathrooms and float rooms throughout the day

● Cleaning float room filters

● Sales including gift cards, packages, memberships, single services, couples services

● Other duties as assigned

Requirements:

● Cleaning experience

● Ability to lift, bend, push, and pull 50 lbs on a weekly basis

● Aware of best cleaning practices

● Customer service experience

Desired Attributes:

● Strong attention to detail

● Professional attitude

● Efficient

● Quick learner

● Self-sufficient

● Solution-oriented

● Safety-oriented

● An upbeat, positive attitude and willingness to answer client questions

● Enjoys the variety of being part of a team and working solo

● Values and participates in own health and wellness

● Loves learning and improving

Perks: Shared tips. Paid training. Weekly Staff Float Therapy and SomaWave sessions. Monthly

acupuncture. Discounted Massage Therapy. Float Massage Combo every 6 months. Paid medical

leave. Retirement Plan option.

Job Type: Part-time

Pay: $17.50/hr to start with room to increase after the trial period

Apply to work with us by completing this form: https://forms.gle/TbmSXVhreAgCc3L28

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