Feenaughty Machinery Company
Parts Specialist
Feenaughty Machinery Company has been supporting the construction and forestry industries in the Pacific Northwest for over 100 years. Since our beginning in 1901 Feenaughty has been a family-owned business that believes in hard work and loyalty to our customers and employees. Although our industry has gone through many changes since 1901, we maintain a dedication to supporting our customers’ needs with honesty and integrity. Going forward we will continue to support our customers with the equipment and service they have come to expect since 1901
Duties/Responsibilities:
· Customer Assistance: Assist customers in identifying and purchasing the correct parts, providing exceptional customer service and support.
· Inventory Management: Maintain and manage inventory levels, including receiving, labeling, and pricing parts to ensure availability and profitability. Forecast parts needs and order accordingly.
· Order Processing: Efficiently process orders, returns, exchanges, and daily invoicing. Retrieve invoices from Vendors.
· Communication & Collaboration: Develop and maintain relationships with new and existing customers. Communicate effectively with all departments, including collaborating with Service Managers to ensure parts availability for repairs and warranty jobs.
· Administrative Tasks: Check and sort out the Service Department inbox, pull completed POs and orders from the shipping department, and back-up phones as needed.
· Problem Solving: Research and resolve issues in both Parts and Service Departments.
· Expense Management: Manage expenses related to the Parts Department.
· Special Orders & Promotions: Oversee special orders and promote the company’s vision, mission, and values.
· Product Knowledge: Stay updated on product knowledge and industry trends.
Required Skills/Abilities:
· Sales and customer service skills if working with the public.
· Strong written and verbal communication skills.
· Mathematical skills to help manage the inventory, pricing, and estimates.
· Problem-solving skills to deal with parts inventory issues.
· Previous Parts or Heavy Machinery experience a plus.
· Ability to work in a fast-paced and sometimes loud environment.
· Leadership skills to keep the Parts Department running smoothly.
· Product knowledge to ensure they identify parts correctly and recommend the needed parts.
Education and Experience:
High school diploma or equivalent
2 years Sales and Inventory experience
1 year Machinery Parts a plus
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Walking or standing 30 percent of the shift
· Ability to lift 50lbs
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to Relocate:
Portland, OR 97218: Relocate before starting work (Required)
Work Location: In person
