Note: This job is not open to C2C or 3rd party candidates. ServerLogic client has an immediate need for a Contract to Hire Vendor Management Manager. Job Description:
Responsible for sourcing and lifecycle management of hardware, software and IT services in compliance with IT Vendor Management Office (VMO) framework. Responsible for new and existing sourcing deals and ensures contractual compliance across products and services provided by suppliers.
Conduct market research and participate in contract negotiations. Ensure vendors are in compliance with Service Level Agreements, Operational Agreements, and general obligations.
Job Duties:
Partner with stakeholders to conduct requests for proposal, requests for information, and requests for quote (all RFxs).
Define deal optimization objectives, implement negotiation strategies and identify sourcing solutions that meet/exceed business objectives.
Prepare, review, execute, and manage the process for approval of IT contracts, contract renewals, terminations and change orders.
Ensure financial processes are in place for processing of payments, invoices and work orders for VMO suppliers and contracts
Develop and maintain relevant financial, operational and service metrics for the VMO that demonstrate the goals and objectives of the department.
Manage and resolve contract disputes in collaboration with legal and finance teams.
Be a Liaison to IT teams and the Business with sourcing related activities.
Participate in the establishment of ongoing governance of suppliers. Be a resource to stakeholders for contract management and administration.
Participate in the management of standard IT service delivery framework in collaboration with IT Service Management (ITSM)
Develop and maintain VMO artifacts and participate in supplier reviews. Review SLA and other operational metrics.
In addition to the job specific requirements above, the following requirements are expected of all members of the team:
Consistently maintains a professional demeanor and communicates in a respectful and collaborative manner.
Follows direction, is engaged and productive and is flexible and adaptable to changing conditions and expectations.
Collaborates with and supports other members of the company
Maintains punctual, regular, and reliable attendance.
Demonstrates the Company’s core values and complies with all Company policies and procedures.
Perform other duties as assigned.
Scope and Accountability:
Frequently, incumbent's decisions and actions strongly impact the company's IT operations. Decisions and actions have a significant impact on reputation, and/or customer satisfaction
Individual Contributor, with no supervisory or management responsibilities
Incumbent regularly makes independent decisions and takes independent action with little direction or supervision.
Regularly works under established guidelines and controls including Budget and Requisition guidelines and policies and Project Management and Infrastructure guidelines.
Knowledge, Skills, and Abilities:
BA/BS degree in Computer Science or related technical area is generally required. Master’s in Business Administration (MBA), MS in Computer Science or related field preferred. Will accept any suitable combination of education, training and experience.
10 years industry experience in IT product and services procurement, sourcing and IT contract administration.
3-5 years of experience negotiating medium to large IT product and services agreements. Experience with negotiation and management of Cloud (IAAS, SAAS) agreements is a plus.
Knowledge of ITSM (IT Service Management) operations or service management processes. ITIL certification is a plus.
Demonstrated experience with MS Office Suite of products including MS Project.
Collect and analyze financial market, business, or technical information to draw conclusions and make educated recommendations impacting the sourcing event.
Ability to facilitate/conduct group meetings and presentations for internal and external clients at all levels.
Demonstrated knowledge of spend analysis techniques.
Experience with contract administration, governance and customer relationship management.
Demonstrate strong interpersonal and leadership skills within a collaborative team environment with multiple stakeholders.
Demonstrated ability to effectively negotiate with vendors at all levels.
Ability to maintain confidential and sensitive materials and information.
Working knowledge of transportation, logistics and supply chain management.
Work Environment and Physical Demands:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and readily and effectively communicate. The employee must occasionally lift and/or move up to 15 pounds. Vision abilities required by this job include ability to effectively see within an office environment, which may include long term computer exposure, and to adjust focus accordingly.
Employee may occasionally be required to travel to meetings or other engagements by automobile; if the employee drives a car in these instances, the employee must have all capabilities needed to do so safely.
Employee may occasionally [or regularly depending on the job] be required to travel by automobile, airplane or other method of travel.
The duties of the job are primarily performed in an office environment. There is some exposure to noise in the work environment, which is usually mild to moderate.
