Join our Fitness and Wellbeing vertical as Marketing Solutions Consultant (Remote) to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.Reporting into the Manager of Marketing Solutions, you will help us provide custom onboarding training and ongoing consultative services to help our clients maximize their use of the Xplor Growth Marketing Automation feature suite. As a Marketing Solutions Consultant at Xplor Growth, you will be a product expert and trusted advisor for our most valuable clients within the boutique fitness space.  Your role is crucial in ensuring our customers achieve their business goals and fully leverage our platform to drive customer conversion and retention. Some of the other responsibilities include:Client Onboarding and Training: Host discovery during the onboarding process to understand the client’s business and marketing goals.  Provide tailored training sessions to educate clients on the full functionality of the Xplor Growth Marketing Automation feature suite. Oversee the configuration of the clients’ marketing campaigns and automations. Ensure that the campaigns are functioning in accordance with the clients’ marketing goals Ongoing Consultative Services: Offer strategic marketing consultations to help clients implement effective campaigns using the Xplor Growth platform using industry expertise and best automation practices. Regularly review client accounts to identify opportunities for optimization and provide actionable recommendations that drive consumer engagement, retention, and conversion.  Customer Success Partnership: Collaborate with the client’s Customer Success Manager to monitor account health and ensure clients are engaged and satisfied. Participate in the client’s regular success cadence and quarterly business reviews.  Proactively address client concerns and work to resolve issues swiftly to maintain strong client relationships. Internally advocate for solutions to product and support gaps that will strengthen client relationships and allow Xplor Growth to scale. Feature Adoption and Advocacy: Encourage clients to adopt and utilize all available features of the Xplor Growth platform to enhance their business operations.  Act as an advocate for new feature releases, providing education and support to clients on how to integrate them into their existing workflows. Partner with the client’s CSM to identify upsell opportunities within the Xplor Growth platform and provide metrics, training, and forecasts that can help better enable the upsell process. Performance Monitoring and Reporting: Track client performance metrics and provide regular reports on campaign success and platform usage.  Identify innovative strategies that are driving success for singular clients and identify opportunities to replicate and scale that success across entire book of business Stay up to date on industry trends and marketing strategies in the fitness and wellbeing space that are driving customer engagement, conversion, and retention.  Use data-driven insights to guide clients in refining their marketing strategies and achieving their goals, including conversion, retention, revenue, and engagement KPIs. - The average base salary pay range for this position is $85k to $95k- May be considered for a discretionary annual bonus
