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TO APPLY FOR THIS POSITION, PLEASE CLICK ON THE LINK BELOW:
http://www.cowcreek-nsn.gov/employment/
IT Technician I
Job Code: 1682
Department: IT
Location: Roseburg, Or
Minimum Hourly: $22.22
POSITION PURPOSE:
Under the general supervision of the IT Director, this position is responsible for providing technical support to users of desktop computers, telephones, and office equipment.
ESSENTIAL FUNCTIONS:
Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment.
Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment.
Builds, tests, and deploys computers with correct software for the installation.
Performs periodic inventories of desktop computers, telephone, and office equipment.
Accurately documents all work performed in Help Desk software application.
Ensures that guest needs are the priority when approaching work assignments.
Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others’ judgment and capabilities and gives praise/recognition to those who earn it.
Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis.
Ensures that both written and verbal communications are clear, concise, complete, accurate and effective.
QUALIFICATIONS:
Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required.
1-year prior experience in customer service-related field preferred.
Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred.
Microsoft Modern Desktop Administrator Associate and / or CompTIA A+ certification preferred.
Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems.
Must be willing and able to work holidays and weekends as needed.
Excellent organizational, verbal, interpersonal, and customer relations skills.
Must be 21 years of age or older.
Current Oregon Drivers License with the ability to qualify for the CCBUTI Drivers Program.
Employee must maintain a neat, clean, and well-groomed appearance at all times. (Specific Standards available)
TO APPLY FOR THIS POSITION, PLEASE CLICK ON THE LINK BELOW:
http://www.cowcreek-nsn.gov/employment/
