Job Description
Part-Time
Lingua Franca is searching for a talented, energetic, and knowledgeable Tasting Room Associate. The ideal candidate will be hospitality-driven with attention to detail and great follow through. The expectation is that each experience will convey expertise, warmth, and a sense of luxury, and leave guests with a strong connection to Lingua Franca and our wines.
This position will include weekend and some holiday hours.
Responsibilities
Welcome guests to Lingua Franca, guide world class experiences, and provide thoughtful, relevant follow-up
Actively strive to reach sales and wine club sign-up goals
Help maintain and refine all standards and steps of service
Accurately handle purchase transactions according to winery policies and efficiently operate the Point-of-Sale system
Maintain the cleanliness of tasting spaces at all times, following COVID protocols to ensure safety and comfort
Utilize tools for outreach via phone, email, text
Attend tohospitalityemail inbox
Attend tohospitalityphone line
Maintain guest appointment calendar
Maintain stock of sales supplies and collateral
Assist with in-house order fulfillment as needed
Assist with special events as needed
Other duties as assigned
Minimum Qualifications
Strong ability to provide warm hospitality and customer service
Passion for wine and dedication to learning
Talent for storytelling
Natural ability to communicate both in person and in writing, to individuals and groups
Self-driven, natural instinct to look for ways to contribute and improve
Professional appearance and upbeat demeanor
Ability to stand and walk for long periods of time
Must be able to lift up to 45 pounds repeatedly
OLCC permit and must be 21 years of age
Must have a valid driver’s license
Preferred Qualifications
2+ years experience luxury hospitality, fine dining, or prior industry experience at a premium winery
Certifications though WSET, CMS, SWE, etc
Bachelor’s degree
Knowledge of the wines and appellations of the Willamette Valley, as well as Burgundy and other prominent wine regions
Experience with WineDirect POS, Admin, and Fulfillment
Experience with TOCK reservation platform
Physical Requirements/Work Environment
Ability to stand and walk for long periods of time
Must be able to lift up to 45 pounds repeatedly
Location
Salem, Oregon
Additional Locations
Job Type Part time
Job Area Hospitality & Retail
The salary range for this role is:
$15.26 - $22.42
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Equal Opportunity
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
