Service Branch Manager

Service Branch Manager

01 Sep 2020
Oregon, Usor 00000 Usor USA

Service Branch Manager

Job Description

  • Manage employee and customer retention
  • Ensure quality of servicing through focusing on employees
  • Interact with customers to answer concerns, save accounts, and demonstrate value of services
  • Manage relationships with employees to include but not limited to training, scheduling, appearance, customer interaction, discipline, and incentive motivation
  • Expand branch service type capability
  • Responsible for and measured by service completion, customer retention, and number of re-services
  • Responsible for the growth and quality of the branch
  • Conduct job interviews
  • Must possess a high level of professionalism and integrity as you provide world-class pest control service
  • Must be able to mentor all branch employees by showing them what and how things are to be done

Qualifications

  • Must be willing to relocate out of state
  • Two years of service management experience (required)
  • College degree (preferred)
  • Working knowledge of Microsoft Office
  • Ability to interact with customers, determine the root of their concerns, provide answers to their questions, and demonstrate the value of the services provided
  • Ability to interact with Technicians and show a genuine interest and concern about them, their families, and their performance
  • Excellent communication and organizational skills to provide exceptional customer service
  • Demonstrate and practice a high level of integrity and professionalism
  • Highly motivated and able to manage multiple tasks
  • Maintain a clean and professional appearance at all times
  • Must have a current and valid drivers license with no more than three major violations, three minor moving violations, and/or one at-fault accidents on driving record in the past 3 years.
  • Must pass a criminal background check and drug test
  • Able to lift up to 50 lbs

Additional Information

Why EDGE?

  • Free medical, dental, and vision plans available for employee and family
  • Free life insurance and accidental death & dismemberment insurance
  • Company vehicle provided
  • Increased financial compensation as the Branch grows in revenue
  • Company paid state and government licensing
  • An opportunity to work in a unique culture that values creating opportunities for others

Compensation
This is a full-time position. Opportunities to increase compensation based on performance and tenure are available.

  • $50,000 to $70,000 plus bonuses

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Job Details

  • ID
    JC4704044
  • State
  • City
  • Job type
    Full-time
  • Salary
    USD N/A N/A
  • Hiring Company
    Edge Pest Control
  • Date
    2020-09-01
  • Deadline
    2020-10-31
  • Category

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