Remote Customer Service Representative (Advocate)

Remote Customer Service Representative (Advocate)

23 Sep 2024
Pennsylvania, Abington, 19001 Abington USA

Remote Customer Service Representative (Advocate)

17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Abington, PA, USA | Hourly | Full Time Ready for a Mission That Matters?Hey there, superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine - you're a vital part of a diverse, inclusive team that's all about making a difference.The MissionAs a Customer Advocate, you'll be the healthcare hero for 50-70 individuals every day. You'll navigate the world of PCPs, meds, appointments, and benefits like a pro, armed with your knowledge and your amazing people skills. And the best part? You'll be making a real impact on people's lives.The Deets

This is a full-time gig, Monday through Friday (because everyone needs a little weekend, right?)

You'll need to be flexible and ready to rock one of our 8-hour shifts between 8am and 8pm EST.

Get ready for an intensive 5-week orientation (don't worry, we've got you covered with training and support every step of the way).

Your Secret Weapons

A keen ear for listening and a knack for finding solutions

The ability to juggle multiple tasks like a pro (think navigating databases while still being your awesome self on the phone)

A passion for helping others and making their day better

Your Arsenal

High School Diploma (but bonus points if you've got a bachelor's degree under your belt)

At least a year of experience in insurance operations (we know, it doesn't sound exciting, but trust us, it's key)

You're a tech whiz and can handle our MANY web-based systems like a boss

You're all about the details and can keep track of everything

The Cherry on Top

Healthcare/insurance experience (if you know your way around medical terminology and benefit plans, we want to hear from you)

A background in social work, behavioral health, or anything else that shows you're all about helping others

You're a customer service ninja with mad problem-solving skills

Why DVS?

We're all about rewarding our team members with the good stuff (competitive salaries with longevity increases, awesome benefits, and even performance incentives)

We're a nationally recognized company that's all about excellence (and we're veteran-owned, so we get it)

You'll have the chance to grow and develop in a role that will challenge you in the best way possible

So what are you waiting for? If you're ready for a mission that matters, let's do this!A pre-employment drug screening and criminal background check are required prior to employment.

Job Details

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