Education: A high school diploma or GED, with a bachelor's degree in hospitality or a related field being preferred.
Experience: A minimum of two years of experience in customer service or hospitality.
Skills: Strong time management and organizational skills, excellent written and verbal communication skills, and the ability to provide exceptional customer service.
Leadership: Good understanding of procedures and practices in the hospitality industry, and the ability to lead and train staff.
These requirements ensure that a front desk manager can effectively manage front desk operations, handle guest inquiries, and maintain a professional environment.