Legal Tax & Policy Operations Manager - LEGAL011258DESCRIPTION/RESPONSIBILITIES:
Position Title:Legal, Tax & Policy Operations Manager or Director (P3 or M4)Title and grade level will be determined commensurate with experience.Role
The position will work closely with the Leadership Team of the of Legal, Tax and Policy Group and business stakeholders at all levels of the company. The successful candidate will be responsible for identifying and implementing effective, scalable tools, technologies, and processes to ensure effective operations in a high-growth environment. The role is also responsible for effective change management.Responsibilities
Drive strategic and operational initiatives with on-time and on-budget results
Standardize and automate manual processes to improve workflows, knowledge sharing and collaboration
Collect and analyze financial and other relevant data from department tools and industry resources; define objectives to provide metrics and dashboards that drive efficiencies and optimize spend; leverage data to make stronger business decisions
Leverage best practices across the legal functions and collaborate closely with other business lines (including sales, operations, IT, and finance) to develop and produce reporting that drives increased financial visibility and accountability
Provide creative thinking to help identify and develop cutting-edge strategies for increasing value and reducing outside legal spend while maintaining high standards for legal support
Identify trends and recommend solutions to improve performance, retention and employee experience
Recommend strategies to raise the profile of the Legal team in the company, industry and community
Responsible for other projects, plans and initiatives as determined by the General CounselExpectations
Collaborative work done in a way that balances educated decision making with measured speed of implementation.
Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work.
Strong written and verbal communication skills with an ability to present complex information in a clear and simple format.Education/Certifications
Bachelor's Degree required, preferably in business or finance,
JD and/or MBA preferredExperience/Minimum Requirements
7+ years of relevant legal operations or similar strongly preferred
Excellent planning and organization skills and proven ability to plan projects, develop milestones, and meet deadlines while working with multiple stakeholders, both within and outside the Legal & Compliance department
Experience designing, implementing, and maintaining SharePoint Online sites
Demonstrated PowerBI skills
COGNOS reporting experience a huge plus
Business analysis/requirements gathering skills
Advanced proficiency in Excel; advanced proficiency in developing briefs and reports with PowerPoint
Experience with e-billing and matter management software (Passport specifically would be a huge plus)
Strong experience in developing, implementing, and using legal department technology solutions
Excellent analytical, problem-solving, and communications skills
Ability to build relationships and influence others across a geographically dispersed, complex environment
Able to thrive in a fast-paced environment and successfully manage multiple deadlines
Ability to direct the diagnosis of workflow problems, critical paths and institute remedies
Customer service orientation with a strong problem-solving approach
Knowledge of and ability to apply standard business process analysis and management methods to identify and address improvement opportunities
Understanding of metrics and their use to drive behavior and performance Organizational Relationship
Reportsto: EVP & General Counsel
Title(s) of direct report (if applicable): N/A or Legal AssistantWorking Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
