Build strong one‑on‑one relationships with clients to assess needs, address employment barriers, and support job placement and retentionProvide comprehensive case management, follow‑up, and individualized supportConduct customer intake, enrollment, and orientation; ensure accurate and timely documentationFacilitate job readiness and professional development workshopsCoordinate with schools, employers, account managers, and internal teams to support positive outcomesMaintain accurate client records, case notes, and compliance documentationMonitor participant progress, attendance, and follow‑through on planned activitiesProvide referrals to community and social service resources as neededManage program operations, including workshops, grants, reporting, and placement dataCollaborate with business services to align training with employer needsSupport compliance standards, reporting requirements, and operational improvementsAssist with center operations and other related duties as assigned
