MOTOMEMBER CHAMBERSBURG is looking for an ambitious, customer service-driven FINANCE/INSURANCE specialist to join our team and play a key role in assisting our customers with financing and insurance options for their Powersports purchases. The ideal candidate will have a strong background in finance, exceptional customer service skills, and a genuine interest in power sports.
Responsibilities:
Oversee and manage all operations regarding sales of new and used motorcycles.
Assist customers in obtaining financing for powersports vehicles, including motorcycles, ATVs, SXSs, and more.
Ensure the Motorcycle Finance and Insurance Department contributes acceptable levels of gross margin and net profits.
Educate customers on available financing and insurance options, providing guidance to help them make informed decisions.
Process loan applications accurately and efficiently, ensuring compliance with all relevant regulations and company policies.
Collaborate with lenders and insurance providers to secure competitive rates and terms for our customers.
Develop and maintain positive relationships with customers, providing ongoing support and assistance throughout the financing process.
Work closely with sales team members to facilitate smooth transactions and ensure a seamless customer experience.
Stay up-to-date on industry trends, financing programs, and insurance products to provide our customers with the highest level of service.
Ensure all the needed documents for the lenders, title paperwork, and dealer documents are completed correctly.
Qualifications:
Previous experience in automotive, powersports, or consumer finance is highly desirable.
Understanding of finance and insurance principles, with the ability to explain the concepts clearly and effectively to customers.
Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
Ability to take initiative and problem solve.
Passion for the motorcycling lifestyle and riding community.
Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
Proficiency with computer systems and software applications.
Computer skills
Team oriented
