St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.Under the direction of a pharmacist, delivers medications, including filling patient medication orders for outpatient prescriptions, running cash register, helping customer with insurance related questions, waiting on customers, answering phones and utilizes the pharmacy computer system. Performs administratively assigned duties. The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the positionJOB DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: Fills medications from computer generated labels. Demonstrates ability to answer telephone/window and deal with visitors to pharmacy appropriately. Demonstrates ability to involve other pharmacy staff when appropriate. Directs all drug information questions to a pharmacist, communicates in a courteous and professional manner utilizing proper etiquette, and communicates all pertinent information to the technician on the next shift. Assists the Pharmacist in filling prescription items, as permitted by the State Board of Pharmacy. Labels products appropriately, including cautionary or auxiliary labels. Takes inventory, places orders, checks in drugs and supplies, stocks shelves and removes out-of-date items from the inventory. Inputs patient data medication orders into a computer system. Prepares medications including emulsions, liquids, powders and ointments. Packages medications for dispensing and for delivery. Communicates with nursing center personnel and other customers in a pleasant and professional manner. Processes returned medications from the facility for credit or destruction. Knowledge of Data Entry experience is a plus. Keeps work area clean, neat, and free of excess items, maintains adequate par levels of medications within shift and removes all outdated drugs. Delivers or retrieves medications when the supervising pharmacist views the situation as necessary. Utilizes effective interpersonal communication skills while maintaining confidentiality of hospital information and addressing co-workers, nurses and other in a pleasant and cooperative manner. Performs routine activities with minimal supervision, offering to provide additional help when needed, participates in training of new employees. Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Communicate with insurance carriers to obtain payment for prescription claims. At point of sale, verify that customer receives correct prescription(s). Communicate with prescribers and their agents to obtain refill authorization; Maintain knowledge of loss prevention techniques; complies with Network and departmental policies regarding attendance and dress code.OTHER FUNCTIONS: Other related duties as assigned.POTENTIAL ON-THE-JOB RISKS:Cuts and punctures - recapping devices may be required. Chemical Hazards - eye protection, gloves and gown required Biological hazards - adherence to hospital infection control policy. Employees who work in patient care areas where they may have potential exposure to patients with suspected or proven tuberculosis (TB) must have the ability to wear a particulate respirator and be fit-tested in compliance with the current recommendations from the CDC (enforced by OSHA) or must provide physician documentation as to the inability to wear a particulate respirator.SPECIFIC PROTECTIVE EQUIPMENT AVAILABLE: Eye protection, gloves, gown, and chemo spill kit.SUPERVISION (RECEIVED BY AND/OR GIVEN TO): Received: Director of Pharmacy, Staff PharmacistCOMMUNICATIONS: Communicates with co-workers, nurses, and outpatients.QUALIFICATIONS: National certification preferred, 3-5 Years Retail Pharmacy experience preferred , Professional demeanor; Ability to respect confidentiality of patient data; Strong communication skills; Strong knowledge of pharmacy insurance plans and plan rules; Courteous attitude; Understanding of medical terminology and calculations; Ability to type at least 35 words per minute; Knowledge of computer operations; Knowledge of medication brand and generic names; Knowledge of insurance and third-party payment systems; High school diploma or graduate equivalent degree;TRAINING AND EXPERIENCE: Requires successful completion of on-the-job training in each area of the department within the first six months of employment.PHYSICAL AND SENSORY REQUIREMENTS: Physical Demands: Heavy Work Exertional activity, Occasionally lift and/or carry 100 lbs., Frequently lift and/or carry 50 lbs. Stand and/or walk at least 6 hours in an 8-hour work dayNon-exertional activity: Stooping (bending at the waist) and crouching (stooping and bending at the knees) - required frequently, Handling (grasping) - required frequently, Fingering (fine manipulation) - required only occasionally.Important: The functional capacity to perform heavy work includes the functional capacity to perform medium, light and sedentary work. Good physical and mental health. Neat, clean, free from body odors, conforms to the uniform code. Physical stamina for standing, walking, turning, stooping, bending, climbing, stretching and lifting in the provision of job responsibilities. Finger and hand dexterity necessary to handle office equipment. Visual and auditory acuity required to provide job functions.Environmental Conditions: Inside - Office environment, Outside - Traveling to office errands in extreme cold and heat, wet and/or humid conditions, snow, ice and/or fog. Hazards - road and drivingPlease complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke'sSt. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)
