Reference #: 2631484
Description
Job title
Case Manager /Intensive Case Manager
Reports to
Case Manager Supervisor
Position Summary
The case manager will determine resources needed to meet the individualized needs of the participant. The case manager will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. A commitment to the RHD values should be demonstrated as job duties are performed.
Essential Duties and Functions
Team-Based Planning
Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.
Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant.
Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
Direct Client Care
Provide community-based services to program participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals.
Administrative Functions
Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities.
Other duties as assigned
Essential Duties Addendum
On-Call after hours/weekend/holidays on a rotation basis as required by regulations
Linkage and Referral to Community Resources
Assessment and Goal Planning
Gaining Access to Services
Monitoring of Service Delivery
Crisis Planning and problem resolution
Informal Support Network Building
Following all Operational Procedures and funder/licensing body regulations
Assisting clients in attending community appointments as needed/determined by goal plan
Moving Clients into their residences (Crossroads PSH clients)
Meeting weekly productivity goals as set by the program
Timely completion and submission of all case notes and required paperwork
Other duties as assigned
Qualifications
Bachelor's Degree in Human Services or related field.
Intermediate computer skills
One year Case Management experience preferred
Two years' general work experience providing support to individuals in behavioral health, Addiction Recovery or IDD services preferred
Valid driver's license
Working conditions
Additional Special Working Conditions:
Working out in community within the service delivery area of the program. Required to drive program participants to appointments.
Requirements
Physical requirements
Lifting Requirements
Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
Physical Requirements
Stand or Sit (stationary position)
Walk
Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
Climb (stairs/ladders)
Talk/Hear (communicate, converse, convey, express/exchange information)
See (detect, identify, recognize, inspect, assess)
Pushing or Pulling
Repetitive Motion
Reaching (high or low)
Kneel, Stoop, Crouch or Crawl (position self, move)
Reporting Relationships
Direct Supervisor: Case Manager SupervisorResources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
