Customer Service Representative

Customer Service Representative

01 Nov 2024
Pennsylvania, Emmaus, 18049 Emmaus USA

Customer Service Representative

Description Do you excel at making people feel heard, understood, and valued? Are you looking for an opportunity to utilize your exceptional communication skills and problem-solving abilities? If so, we would love to hear from you! We are currently seeking to fill a Customer Service Representative position within a local dynamic team.Responsibilities:

Handling customer inquiries promptly and effectively

Providing accurate, valid, and complete information about products/services

Resolving customer complaints via phone, email, or social media

Utilizing customer feedback to improve service delivery

Keeping records of customer interactions and processing customer accounts

Coordinating with other departments to resolve customer issues quickly and efficiently

Requirements

Requirements:

High school diploma or equivalent

Proven customer support experience or experience in a similar role

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Proficiency in CRM systems and MS Office

Strong client-facing and teamwork skills

As a Customer Service Representative, you will be the first point of contact for customers and a critical member of a nationally recognized team. If you believe you can deliver top notch customer satisfaction and create exceptional customer experiences, we would love to meet you!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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