POSITION PURPOSE: The Operator is responsible for: driving safely, data collection, passenger assistance, conduct passenger relations, communicating on the radio, maintain equipment, and conducting oneself in a courteous and professional manner.This position is covered by a collective bargaining agreement ("the contract") with the A. T. U. Local 568 and any and all applicable Company and regulatory agencies policies and procedures.DUTIES AND RESPONSIBILITIES:The essential functions of the job include but are not limited to the following:Driving:
Maintain driver and traffic knowledge
Know vehicle control and procedures, including Lift Operation
Implement traffic perceptual skills
Control Risk
Collection of Money
Be aware of environmental dangers
Data Collection:
Record vehicle data
Record passenger data
Maintain driver manifest
Passenger Assistance:
Loading, maneuvering, and securing wheelchairs
Assist when requested blind
Assist when requested elderly
Assist when requested deaf
Assist when requested cognitive disability
Assist when requested service animals
Assist when requested customers in general
Passenger Relations:
Know how to communicate
Routing and Transfer Points
Negotiate
Problem Solve
Mediator
Radio Communications:
How to use equipment
Courtesy
Communicate with Dispatch when required and as needed
Maintain Equipment:
Pre-trip inspection, including visual inspection, bumpers, tires and seat belts
Advise maintenance of any equipment problems
SPECIAL REQUIREMENTS:
Good verbal and written communication skills.
Good organization and time management skills.
Strong interpersonal skills.
Computer literate, including word processing and spreadsheet programs, and ability to learn new programs.
Strong analytical skills to problem-solve and arrive at decisions; self-motivated.
Commercial Drivers' License, Class C with P endorsement.
Broad knowledge of PA State driving laws
Ability to read maps
Physical Requirements (refer to attached document)
PROFESSIONAL CONDUCT:
Maintain good attitude
Polite and courteous
INTERNAL: Maintain good attitude, must interface positively with LIFT staff members.EXTERNAL: Polite and courteous, must maintain a positive interface with customers and clientele.Minimum QUALIFICATIONS:EDUCATION - High school diploma or GED, preferredEXPERIENCE: Driving experience 3+ yearsADDITIONAL DRIVER RESPONSIBILITIES:
Safety and Security training and compliance.
Drivers are to advise the Dispatchers in relation to street traffic conditions (detours, etc.) and in accordance with posted policies.
Report any unsafe work conditions on and off property; make recommendations to correct.
Comply with regulations as applicable to position.
Mandatory participation in DOT drug and alcohol testing program.
Comply with company policies and procedure.
Contribute to a harassment free workplace.
TAPCO, Penn Train, PPTA, SAFTI or other applicable training.
Ecolane (November 2016) and any electronic hardware, software or device as applicable.
Perform other duties as assigned that are intrinsic to the successful operation of the Company.
EQUIPMENT UTILIZED:
Personal computer or electronic devices
Digital camera, video and overhead equipment.
Radio system
Class C drivers license required
Hydraulic lift equipment and passenger restraint systems.
POSITION DIMENSIONS:
Number of employees directly supervised: 0
Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job". Please be sure to identify PA CareerLink as your referral source.
