Job Overview:As a Part-Time Front Desk Staff, you willbe responsible forproviding exceptional customer service. You would meet and greet residents and check guests and service providers in/out.Assistwith general concierge services and perform administrativetasksincludingaccuratelymaintainingdaily logs,recordsand forms.You will regularlywalk aroundthe building premises,as directed,for monitoring purposes. When needed, associatesmay be asked to assist at theAmblebrookFitness Center Deskas well.Schedule:Flexible- 20 hours per weekDays, evening, and weekend availabilityYour Responsibilities:
Provides exceptional customer service.
Meets and greets residents; checks guests and service providers in/out.
Able to understand and react to emergency response and access control procedures; monitors andoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.
Assistswith general concierge services and performs administrativetasks such asWord and Excel document work.
Assistsin set up and clean up for events
Walk the building premises,as directed,for monitoring purposes
Monitors and controls access to the building
Reports any maintenance issues
Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
Helpsmaintaina safe and secure environment throughout the building/property(s)
May be assigned other duties by supervisor
Skills & Qualifications:
Ability to manage multiple priorities
Ability to be a team player andassistwith the needs of the community
Demonstrates excellent customer service,communicationand time management skills.
Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel.
Good written and verbal communication skills
Strong customer service and interpersonal skillsrequired
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Ability toquickly and easily navigate the property/buildingasrequiredto meet the job functions
Ability to lift 30 – 50lbs
Requires standing, sitting position forlong periodsof time, walking and occasional climbing when necessary
Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
The employeeis required towork at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
Must have the ability to detect auditory and/or visual emergency alarms
Occasional overtime may berequired
Must be able to work extended/flexible hours, weekends, and attend Board meetings.
Compensation:$15.00 per hourDisclaimer Statement:The above informationonthis description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time.
