Brief description of role: Manages the end-to-end project lifecycle for small to large projects/programs . The project/program manager leads and coordinates project/program team resources to ensure project/program milestones are met and the project/program is delivered on schedule and on budget with the highest standard of quality. The project/program manager also manages project/program risk identification and resolution to keep projects/programs on track and able to deliver planned outcomes. The project/program manager may have responsibility for managing day-to-day activities of other PMO team members as well as providing coaching and performance feedback. Responsibilities:
Manages overall planning, execution and delivery of projects/programs following project delivery guidelines and standards to meet technology and business requirements on time and within budget.
Drives program/project teams to meet project/program milestones according to planned schedule.
Tracks project/program progress and manages and escalates project/program issues and risks as appropriate; proactively identifies and manages the resolution of risks and issues that may negatively impact a project/program or project/program deliverables; seeks and implements innovative ways to remove project obstacles.
Delivers timely project/program reports and performance dashboards. Conducts regular project reviews and communicates the status of projects/programs in both formal and informal settings.
Manages and tracks project/program budget/variance.
Develops and executes project/program resource management plans.
Establishes and facilitates regular project/program team meetings.
Creates, manages and maintains all required project/program documentation.
Utilizes key project management tools.
Documents, shares, and leverages project/program lessons learned.
Builds relationships with stakeholders and project/program teams to effectively manage and deliver quality projects/programs.
Proposes changes to project methodologies, frameworks, and promotes best practices for continuous process improvement.
Builds, motivates and leads project/program teams; instills a mindset of collaboration and continuous process improvement.
Promotes the effective teamwork and spirit of partnership.
Provides regular and timely feedback to team members and their respective managers.
Desired experience:
5+ years of experience managing large, complex, cross-functional IT projects utilizing a structured project management methodology and formal tools/approaches.
Proven expertise in project estimation, planning, tracking, scope control, risk and issues management as well as status reporting.
Advanced knowledge of project metrics, including gathering, reporting, trend analysis, and presentation of metrics.
Strong commitment to professional client service excellence.
Excellent communication skills (written, verbal and presentation).
Demonstrated ability to encourage, motivate and mentor team members.
Education & Certifications:
Bachelor's degree in Business/IT.
PMP/Prince 2 certification preferred.
Agile/Scrum master certification a plus.
Technical skills:
Strong knowledge of Project Management methodologies.
Good understanding of Software Development Life Cycle (SDLC).
Advanced skills in MS Project, Word, Excel and PowerPoint.
