DescriptionJob SummaryThe Imaging clerk is responsible for completion of clerical duties, facilitates office workflow and assists the customers/ physicians of the Imaging department.Essential Job Functions
Greets and assists all customers as needed.
Provides direction to customers when needed.
Answers the telephone using proper telephone etiquette.
Assists with distribution of patient preps, and screenings.
Places courtesy calls to patients when needed.
Prepares all correspondence for physician offices and other institutions as needed.
Prepares and obtains necessary release forms.
Burns CD's and prints/copies radiologic images.
Faxes reports to physician offices.
Assists physicians and other staff with HIS/RIS/PACS systems
Facilitates internal communication with various departments as needed.
Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
Delivers imaging department mail.
Directs phone calls to appropriate location.
Maintains work station in optimum condition.
Assure adequate office supplies are maintained.
Reports any necessary malfunctions to supervisor.
Implements downtime procedure when necessary.
Initiates established downtime procedures during HIS/RIS and PACS downtime.
Receives and Imports outside mammography for interpretation by radiologist.
Receives and imports mammogram films from all facilities
Maintains critical results/ call reports work list in PAC’s system
Contacts order physician with results
Proper documentation and trail
Attends department meetings or reviews minutes
Other duties as assigned.
Required Qualifications
High School Diploma, GED or higher level of education.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Basic working knowledge of computers and office equipment; Knowledge of basic Office Equipment such as copier, fax machine, etc.
Proficient keyboarding skills
Preferred Qualifications
Previous clerical experience.
Medical Terminology
License, Certification & Clearances
Act 34-PA Criminal Record Check from the PA State Police system
Supervisory Responsibilities
This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
Position Type/Expected Hours of Work
Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
Travel may be expected locally between System locations.
Equal Employment OpportunityIndependence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.DisclaimerThis job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Work EnvironmentEffective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelinesWhen lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.Essential – Absolute Necessity.Marginal – Minimal Necessity.Constantly – 5.5 to 8 hours or more or 200 reps/shift.Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.Rarely – Less than 0.25 hours or less than 2 reps/shift.Physical ConditionEssentialMarginalConstantlyFrequentlyOccasionallyRarelyNeverExtreme HeatxxExtreme ColdxxHeightsxxConfined SpacesxxExtreme Noise(>85dB)xxMechanical HazardsxxUse of Vibrating ToolsxxOperates VehiclexxOperates Heavy EquipmentxxUse of Lifting/Transfer DevicesxxRotates All Shiftsxx8 Hours Shiftsxx10-12 Hours ShiftsxxOn-CallxxOvertime(+8/hrs/shift; 40/hrs/wk)xxTravel Between SitesxxDirect Patient CarexxRespirator Protective EquipmentxxEye ProtectionxxHead Protection (hard hat)xxHearing ProtectionxxHand ProtectionxxFeet, Toe ProtectionxxBody ProtectionxxLatex ExposurexxSolvent ExposurexxPaint (direct use) ExposurexxDust (sanding) ExposurexxEthylene Oxide ExposurexxCytotoxic (Chemo) ExposurexxBlood/Body Fluid ExposurexxChemicals (direct use) ExposurexxMist ExposurexxWax Stripper (direct use)xxNon-Ionizing Radiation ExposurexxIonizing Radiation ExposurexxLaser ExposurexxPhysical DemandsWhen lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.Essential – Absolute Necessity.Marginal – Minimal Necessity.Constantly – 5.5 to 8 hours or more or 200 reps/shift.Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.Rarely – Less than 0.25 hours or less than 2 reps/shift.Physical ConditionEssentialMarginalConstantlyFrequentlyOccasionallyRarelyNeverBending (Stooping)xxSittingxxWalkingxxClimbing StairsxxClimbing LaddersxxStandingxxKneelingxxSquatting (Crouching)xxTwisting/TurningxxKeyboard/Computer OperationxxGross GraspxxFine Finger ManipulationxxHand/Arm CoordinationxxPushing/Pulling(lbs. of force)xxCarryxxTransfer/Push/Pull PatientsxxSeeing Near w/AcuityxxFeeling (Sensation)xxColor VisionxxHearing ClearlyxxPulling/Pushing Objects OverheadxxReaching Above Shoulder LevelxxReaching ForwardxxLifting Floor to Knuckle###Lifting Seat Pan to Knuckle###Lifting Knuckle to Shoulder###Lifting Shoulder to Overhead###When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
