Reference #: 1055843
Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, an equal opportunity employer, is looking for a highly motivated self-starter to join our growing team of established and successful sales professionals. This opening is based out of Harrisburg location.
This is a great career opportunity with a 75-year-old, family-owned company. Cleveland Brothers represents some of the most quality built and recognizable brands in our industry.
Our ideal candidate would be someone with a drive to win in both a solo and team sales environment. This candidate would possess sales skills and some industrial background (preferably in Construction, Agricultural or similar). A positive attitude coupled with a genuine desire to assist customers.
Cleveland Brothers compensation and benefits packages are one of the best in the industry. We offer advancement possibilities as well as a safe and fun place to work and grow in an industry that is both cutting edge and rewarding to work in.
Represent Dealer Parts and Service Departments in a sales capacity for York and Adams counties to promote and sell parts products, Dealer services, and Product Support solutions as directed and managed by the Product Support Sales Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned.
The PSSR will proactively manage an account base of 50 to 80 customers in an assigned territory
Apply good time and territory management practices while implementing a coverage plan
Perform basic machine inspections to generate opportunity for customer interaction and sales
Follow up on sales leads
Prospect for new customers and new parts/service revenue sources
Build collaborative relationships and ensure business integrity is maintained
Sell parts, service, condition monitoring, PM products, customer support agreements (CSAs), MARCs, and other Dealer services to customers within a specified territory
Employ a \"consultative selling\" approach to identify and manage customer expectations
Keep customers informed of parts order and service work status
Counsel customers regarding equipment management solutions (EMS) to affect lowest owning and operating costs.
Negotiate win-win outcomes to customer issues
Use Dealer Business System information (DBS or ERP) and Product Tracking Opportunity System (PTOS) to manage sales opportunities within a territory
Maintain accurate customer equipment information within DBS or ERP system
Identify and report on incremental opportunities for future sales both within Product Support as well as other areas of the Dealership
Report competitive parts, service, and machine information and activity
Provide input/information into planning and budgeting process
Support new product introduction (NPI)
Understand parts, service, and machine performance literature and how to use the Service Information System (SIS)
Prepare quotes, sales contracts, and related paperwork necessary to close a deal
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
College or technical degree preferred; however, at a minimum a high school diploma or equivalent; or three to four years\' related experience and/or training; or equivalent combination of education and experience is acceptable.
