LOCKER SUPERVISOR - HERSHEYPARK, PA - SEASONAL Part-Time
$15 / hour
Hours of Operation: 8:00 AM - Midnight, May through approximately Labor Day
Must be availableNights, Weekends, and Holidays
Note: Limited shifts will be available in April, and Labor Day through December 2024
Employeeperksinclude free admission andparking for both Hersheypark and Giant Center, this includesadditional tickets for family and friendsdependent on the number ofhours worked.
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
JOB DUTIES:
The Supervisor is responsible for overseeing staff, delegating daily work assignments, authorizing refunds and handling escalated guest issues.
Locker Supervisors are also responsible for overseeing the locker operation at the park, this includes assisting guests with locker rental, and operation of the lockers, answering questions, troubleshooting locker issues, cleaning of lockers and locker areas.
QUALIFICATIONS:
Excellent customer service skills
Ability to work varied shifts
Ability to work through Labor Day
Experience handling cash, preferred
Experience in a customer service related role preferred
Experience in a supervising role preferred
Responsible & mature work ethic; report for scheduled shift on-time and ready to work
PHYSICAL QUALIFICATIONS:
Ability to work outside in all weather
Walk and/or stand for duration of shift
Experience
Preferred
Experience handling cash, preferred
Experience in a supervising role preferred
Education
Preferred
High School or better
Skills
Required
Attention to detail
Communication
Flexibility
Customer Service
Preferred
Conflict Resolution
People Management
Behaviors
Required
Team Player: Works well as a member of a group
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required
Self-Starter: Inspired to perform without outside help
