Description We are offering a contract to hire employment opportunity for a Collections Specialist in the financial services industry, based in Hermitage, Pennsylvania. As a Collections Specialist, your main role will be managing customer accounts, ensuring payment schedules are maintained, and providing exceptional customer service. Responsibilities: Manage customer accounts, ensuring payment schedules are adhered to Utilize accounting software systems to maintain accurate records of customer interactions and transactions Utilize Excel to maintain and organize data related to collections Process customer credit applications using software such as ADP - Financial Services and CRM Utilize skills in Accounts Receivable (AR) to follow up on unpaid invoices Answer inbound calls, providing high-level customer service and resolving customer inquiries Administer claims as part of the collections process Utilize Epic Software to manage collection processes Maintain a high level of attention to detail and patience in all tasks Carry out billing functions as required. Requirements Proficiency with Accounting Software Systems Experience using Accurint Familiarity with ADP - Financial Services Proficiency in utilizing CRM Experience with Epic Software Knowledge of Accounts Receivable (AR) Ability to handle Answering Inbound Calls Familiarity with Billing Functions Experience in Claim Administration Understanding of Collection Processes Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
