Job DescriptionTake ownership of the corporate customer collectionsDemonstrates strong client service skills, teamwork, and collaborationProactively plans and multitasks to maximize productivityMeets all quality and productivity metrics and demonstrates strong teamwork and collaborationCredit review for new or potential clientsCollection of overdue accounts/past due invoicesCommunicate with external and internal clients in a clear, concise, and professional mannerResolves invalid or unauthorized deductions by working with project managementVerifies validity of account discrepancies by obtaining and investigating information from sales, project management and customersInterfacing directly with customers to develop and implement workout plans to bring their accounts into compliance; this may involve researching and addressing customer questions, resolving outstanding issues, providing back up or past invoices, etc.Effectively and timely resolve customer discrepancies, billing issues, short-payments, unapplied cash reconciliations and disputesGenerating and distributing correspondence and reports to assist in the collections processWeekly updates with the Group Leader on progress and issuesCreate monthly report for monthly overdue meeting
