Applies GMP/GLP in all areas of responsibility, as appropriateDemonstrates and promotes the company visionRegular attendance and punctualityApplies the highest quality standard in all areas of responsibilityDemonstrates strong client service skills, teamwork, and collaborationProactively plans and multitasks to maximize productivityMeets all quality and productivity metrics and demonstrates strong teamwork and collaborationEnsure that the quality policy program is understood, implemented, and maintained; identify, prevent, or correct any departures from the quality systemDevelop and implement operational improvementsSupervise others in performing and meeting client’s requirementsCoach, train, and develop others within the group with respect to their personal developmentCoordinate workflow and perform daily monitoring to meet TATConduct semi-annual performance reviews, interview applicants, keep training records up to date for assigned employees, evaluate succession plans in preparation for growthConfront and address problems, concerns and performance issuesFoster motivation and moraleSupport and promote company policies and procedures  Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individualCoach and develop individual and team to maximize performanceMonitor and approve employees’ time worked through time-entry systemExpand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needsServe as a floor supervisor with regular daily and weekly scheduled lab time. Perform operations tasks as requiredMonitor direct reports work, serving as a floor supervisor on a daily basisDemonstrate technical writing skillsSupport LEAN initiatives in the department and divisionPerform and/or assign other duties as requested to ensure smooth operation of departmentPerform all functions in support of and in compliance with all state and federal employment regulationsCommunicates effectively with client staff membersConducts all activities in a safe and efficient mannerPerforms other duties as assigned