client relationship associate.
malvern , pennsylvania
posted today
job detailssummary
$22 - $23 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB4655356
job detailsCongratulations on taking your first step to becoming a Client Relationship Associate with Randstad's #1 Client. Takes inbound calls, responding to client requests, resolving general account issues and providing digital assistance. May handle escalated issues.Training schedule is M-F 8:30-5:00pm EST approx. 8 weeks onsite Work Schedule is remote, must be open to work an 8hr shift between 9:30am and 8pm Contract to hiresalary: $22 - $23 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities
Provides exceptional client service through strong interpersonal and client relationship management (CRM) skills.
Serves as the initial point of contact for clients. Follow standardized procedures to meet client needs. May conduct research for complex requests.
Self-sufficient in following standardized procedures, able to utilize multiple resources to find answers and resolutions independently to meet client needs and department efficiency metrics.
Documents client and team feedback in support of service improvement efforts within the business.
Uses consultative approach to position products and services to clients.
Performs other duties as assigned.
Skills
Empathy
Verbal Communication
Customer Service
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.KHkenneth hart
+1 770 937 7000 (tel:+1 770 937 7000)
kenny.hart@randstadusa.com
