Company and Role:Dedicated Tech Services, Inc. (DTS) is an award-winning IT consulting firm based in Columbus, OH. We now have an opening for a Hyland OnBase Systems Administrator .Highlights and Benefits:
Hybrid (primarily remote, but you will need to work at the office when needed)
Streamlined interview process one Teams interview, one possible on-site interview!
W2 hourly pay rate up to $60-$63/hr. or salaried equivalent
Friendly, very collaborative client culture
Direct W2 hourly or salaried applicants only (no corp-to-corp subcontractors, third parties, or agencies)
Paid time off and holidays for salaried employees
401K, billable bonus, and health, life, vision, dental and short-term disability insurance options for all
DTS is a proud Women Business Enterprise (WBE) and Woman Owned Small Business (WOSB)!
Check out our benefits and company information at www.dtsdelivers.com!
Job Description:We are hiring an experienced Hyland OnBase Systems Administrator to work for us as our direct, W2 salaried or hourly employee in a potential long-term, multi-year contract. You will work for our client, a government agency, and support it's OnBase implementation; serve as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades; provide daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure; and assist staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes. You will also:
Perform planned maintenance and emergency support during non-business hours.
Provide technical support to end users in a timely fashion
Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the client's IT department.
Prioritize daily tasks, live production issues, projects, and customer support
Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.
Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required
Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
Document, evaluate, prioritize, and resolve defects
Respond to and resolve issues reported during normal business operational hours and off-hours
Monitor operations and capacity to ensure optimum performance
Create documentation of system changes or existing processes and distribute to appropriate parties
Work with client's OnBase Support Vendor (currently Keymark) for technical support as needed
Assist with discovery and documentation of business requirements for new OnBase solutions
Assist with training identified subject matter experts
Communicate system downtime and project deployments with business owners and end users
Understand, maintain and enhance external integrations within OnBase
Required Skills and Experience:
Hyland OnBase 7 years
OnBase System administration 7 years
Enterprise-wide Records Management Program - 7 years
Experience with OnBase Reporting Dashboard 5 years
Hyland OnBase Certified System Administrator (OCSA)
Hyland OnBase Certified Workflow Administrator (OCWA)
Currently reside within one hour of driving distance of Harrisburg, PA
Work on site on day one of the engagement to pick up equipment and obtain badge
Desired Skills and Experience:
OnBase Workflow experience 5 years
Kofax Capture Software 5 years
Experience with OnBase System upgrades 5 years
Hyland OnBase Certified Workview (OCWV)
Hyland OnBase Certified Application Programming Interface (OCAPI)
US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.Dedicated Tech Services, Inc. is an Equal Opportunity Employer
