Senior IT Manager, NetSuite Experience Required, Hybrid in Morrisville, PA The Senior IT Manager is responsible for leading the organization's information technology strategy, infrastructure, systems, cybersecurity, and IT operations.  This role ensures the reliability, security, and efficiency of all technology resources while supporting business objectives, driving continuous improvement, and managing IT staff, vendors, and projects.  The Senior IT Manager serves as the organization's senior technology leader and works closely with executive leadership to ensure technology solutions support operational efficiency, cybersecurity, scalability, and long-term business growth.  The Senior IT Manager will lead the IT team, have direct reports, and oversee the Company's IT infrastructure, cybersecurity, business systems, and NetSuite ERP environment.  Candidates should have strong leadership experience and a proven background managing enterprise IT Operations and ERP initiatives.  NetSuite Experience Required.  This position is Hybrid in Morrisville, PA.  A hybrid schedule of up to two remote workdays per week may be considered after the initial onboarding period, based on business needs and management approval. Senior IT Manager Responsibilities: - Develop and execute the organization's IT strategy in alignment with business objectives.- Lead and manage all IT operations, infrastructure, cybersecurity, systems administration, and end-user support functions.- Lead ERP, business application, and systems integration initiatives to improve operational efficiency, reporting capabilities, and business processes.- Oversee network infrastructure, servers, cloud services, telecommunications, enterprise applications, and business systems, including NetSuite ERP.- Oversee the administration, support, maintenance, integration, security, reporting, and optimization of the Company's NetSuite ERP platform and related business applications.- Ensure the availability, reliability, performance, and security of all technology systems.- Develop and maintain cybersecurity policies, procedures, and incident response protocols.- Manage IT budgets, forecasting, technology investments, and vendor relationships.- Lead technology projects, system upgrades, implementations, and digital transformation initiatives.- Oversee user access management, software licensing, hardware procurement, and asset lifecycle management.- Establish and monitor IT performance metrics, service levels, and operational KPIs.- Collaborate with executive leadership and department managers to identify and implement technology solutions that support business needs.- Partner with executive leadership to evaluate emerging technologies and recommend solutions that support organizational growth and operational excellence.- Ensure compliance with applicable cybersecurity, data privacy, regulatory, and industry specific requirements, including support for quality, audit, and compliance initiatives.- Develop and maintain disaster recovery and business continuity plans.- Recruit, mentor, develop, and evaluate IT personnel.- Foster a culture of innovation, accountability, customer service, and continuous improvement.- Ensure timely resolution of technology issues and provide exceptional internal customer support.- Perform other duties and responsibilities as assigned based on business needs.
