SUMMARYThe ideal candidate for this position will collaborate closely with the Pre-Trial Unit. This person will act as a bridge between the Public Defender Office, thirty (30) Magisterial Courts, and various law enforcement departments located in Montgomery County. The Office Support Person will work autonomously to fulfill the duties of the Pre-Trial Unit, including, but not restricted to filing, compiling statistics, composing light correspondence, and arranging hearings between the district courts, Public Defender Office and local police. Furthermore, this candidate will be the contact person responsible for receiving and distributing pretrial evidence to our legal team. They will also be responsible for responding to high-volume phone calls, assisting incoming applicants in receiving representation and providing assistance to other support staff personnel as needed.The Montgomery County Office of the Public Defender is committed to delivering the highest standard of legal representation to adults and juveniles in criminal matters, including trial, sentencing, and appeals. We understand that each case is unique and strive to provide collaborative, client-centered and community-oriented representation. Our team of over 40 attorneys is dedicated to achieving the best possible outcomes in the cases we handle, while also addressing the underlying issues that have led to our clients' involvement in the justice system and improving their lives.ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist clients, internal, and external customers at front counter;
Assist staff attorneys with copying and locating files;
Assist office support personnel with copying, filing, etc. as needed;
Answer a high volume of phone calls, ensuring questions are answered appropriately and directed to the appropriate individual or office;
Process walk-in applications within 48 hours of reception unless hearing scheduled sooner;
Process preliminary hearing drawer to ensure files are prepared and given to team leader for assignment;
Process incoming mail and distribute to office;
Perform additional duties as specified by the Office Manager and Unit Chief.
QUALIFICATION REQUIREMENTSTo be successful in this role, an individual must be able to accomplish each of the essential duties satisfactorily. Necessary abilities, skills and knowledge are outlined below. We may make accommodations to enable those with disabilities to meet the physical demands and work environment expectations.
High School Diploma/GED;
General knowledge of office workflows;
Must type min. 35 wpm;
Experience in using Office 365, including OneDrive, Dynamics and related apps;
Must be able to prioritize and manage multiple projects;
Muse be able to work independently with little supervision
Fluency in Spanish highly preferred, but not required.
PHYSICAL DEMANDSPHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee frequently is required to taste or smell. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations ma be made to enable individuals with disabilities to perform the essential function.The noise level in the work environment is usually moderate.
