Job Title: Data Collection Operator
Job Description:
As a data collection operator, your primary responsibility is to oversee and manage the data collection process to ensure accuracy, efficiency, and compliance with established protocols.
This role involves supervising data collection activities, troubleshooting technical issues, and monitoring data entry procedures. Attention to detail is paramount as you'll be responsible for verifying the completeness and accuracy of collected data.
This role is fully onsite, and is employed through our external agency partner, Genesis
Key Responsibilities:
Supervise data collection activities
Monitor data entry procedures to ensure accuracy and completeness
Communicate effectively and provide guidance and support to data collection users
Troubleshoot technical issues
Monitor and report on the progress of data collection activities
Handle sensitive information with discretion and confidentiality
Qualifications:
Fluent English
Effective communication skills
Ability to work well under pressure
Attention to detail and ability to work under pressure
Knowledge of data collection methodologies, tools, and best practices.
Ability to diagnose software/hardware issues
Prior experience in customer service and/or retail preferred.