Event Staff-AM/PM Shift (Philadelphia) position

Event Staff-AM/PM Shift (Philadelphia) position

11 Oct 2024
Pennsylvania, Philadelphia, 19113 Philadelphia USA

Event Staff-AM/PM Shift (Philadelphia) position

My Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.

THIS IS A 1 DAY EVENT

Job Summary:

We are seeking personable and professional event staff to provide exceptional customer service to guests during events. This role involves engaging with attendees, addressing their needs, and ensuring a positive and enjoyable experience throughout the event.

Key Responsibilities:

Guest Interaction: Greet and welcome guests warmly as they arrive at the event, helping and answering questions about the event schedule, venue, and services.

Information Assistance: Provide accurate information about the event, including schedules, locations of amenities, and any special instructions or features.

Issue Resolution: Address and resolve any guest concerns or complaints promptly and professionally, ensuring a positive outcome.

Support Services: Assist with various event-related tasks such as managing lines, directing guests, and ensuring that areas are kept orderly and clean. Will help run booths for exhibitors if needed.

Emergency Response: Be prepared to respond to any emergency situations or disruptions in a calm and effective manner, following established protocols.

Feedback Collection: Gather feedback from guests about their experience and report any significant issues or suggestions to the event coordinator or management.

Team Collaboration: Work closely with other event staff to ensure smooth operations and effective communication during the event.

Qualifications:

Customer Service Experience: Previous experience in a customer service role, especially in events or hospitality, is preferred.

Communication Skills: Excellent verbal communication skills with a friendly and approachable demeanor.

Problem-Solving: Strong problem-solving abilities and the capability to handle unexpected situations with professionalism.

Attention to Detail: Ability to pay attention to details and follow instructions accurately.

Additional Information:

Work Hours: Days will vary depending on the event, with the hours being 5:00pm-12:00am to allow time to set up after the event. The events are always from 7:00pm-10:00pm

Uniform: Black shirt (no logos), black pants (no leggings), black shoes (comfortable tennis shoes best.)

Job Details

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