OIT is looking for an Assistant Director of Human Resources to support OIT’s Human Resources unit. You will act as a point of contact for HR-related queries from employees to external City departments. Under general supervision of the Director of Human Resources, the Assistant Director of Human Resources will be responsible for performing a variety of human resources duties in the following areas of recruitment, training, benefits, employee relations, safety, employment processes, HRIS, and general support. The Assistant Director will be critical in the day-to-day operations which includes supporting 570+ employees with various inquiries for the life cycle of the employee. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner.Position SummaryOversees the daily workflow of the department to include hiring & staffing, off-boarding, safety, employee relations, pension, benefits, payroll, employment verifications, unemployment hearings, new hire orientation, training, FMLA, ADA and leave of absenceMaintains knowledge of trends, best practices, policy, and regulation changes in human resources; applies this knowledge to communicate changes in policy, practice, and resources to leadershipPerforms or oversees processing of HR transactions; develops and implements applications and procedures for coordination of transactions with Central OHR; prepare and maintain related HR transactions, records, and reportsServes as an expert resource to managers and employees by providing consultation on human resource issues; answers questions and provides information to employees requiring the interpretation and explanation of human resources program, policies, and proceduresAct as point of contact in absence of OIT’s Director of Human ResourcesCoordinate the hiring process with OIT managers and human resources professionals to ensure timely hiringAssist with onboarding new hiresPromote the City’s and OIT’s reputation as a workplace of choiceKnowledge of the Health & Welfare manual, COBRA, pension guide, Civil Service Regulations, Home Rule Charter, and Administration Board RulesPerforms other duties as required.
Competencies, Knowledge, Skills and AbilitiesMulti-task in time-sensitive situations with frequent interruptions and a high degree of public contactAnalyze and interpret data and enter complex staffing and or relevant data into systems requiring supreme attention to detail, preferably in human resources information, payroll information management capacities, or other equivalent distributed database environmentsWork either as part of a team or individuallyPrioritize and achieve deadline goals with minimal supervision.Communicate effectively and develop working relationshipsProvide responsive and efficient customer service to employees in person, by phone, and in written communicationsApply and effectively communicate policies or procedures, when necessaryKnowledge of HR practices and disciplinesProficiency with Microsoft Office, including Word, Excel, and Access. Experience with Oracle preferredStrong oral and written communication skillsHighly detail-oriented and organizedAbility to exercise sound and independent judgment.
