The Communications Manager reporting to the Director at the Office of Community Empowerment & Opportunity is integral in executing strategic communication initiatives that enhance public perception, promote transparency, and engage Philadelphians. The manager will implement communication strategies, manage media relations, and ensure consistent messaging across various platforms. The manager will serve as project manager on various communications initiatives and work collaboratively across the organization to assist teams in developing and implementing their communications needs.This role offers an exciting opportunity to contribute to the communication efforts of the Office of Community Empowerment & Opportunity under the guidance of the Director. If you are dedicated to public service and possess the skills to drive impactful communication initiatives, we encourage you to apply and be part of our dynamic team.Essential FunctionsIn this role, you will work closely with the Communications Director and across the organization to communicate CEO’s strategy, progress, and mission related to our work in Philadelphia and as a Community Action Agency.Key Responsibilities:   Communications Strategy Implementation:Assist the Director in developing and executing comprehensive communication plans aligned with organizational goals.Coordinate with team members to ensure timely and effective implementation of communication strategies.Coordinate messaging to ensure consistency and clarity across all communication channels.Support director and data/analytics team in tracking key communications metrics.Media Coordination and Outreach:Support the Director in managing media relations, including responding to inquiries and drafting press releases.Help maintain relationships with local media outlets and facilitate media coverage of office initiatives.Content Development and Internal Communication:Create content such as newsletters, updates, and presentations to keep staff informed about office activities and policies.Collaborate with colleagues to ensure internal communication channels are effective and engaging.Community Engagement Initiatives:Assist in organizing and promoting community events, public forums, and outreach campaigns to foster civic engagement.Monitor feedback from residents and stakeholders to inform communication strategies and improve community relations.Digital and Social Media Management:Support the management of the office's digital presence, including website updates, social media platforms, and email communications.Monitor online conversations and engage with the public through social media channels.Crisis Communication:Aid in developing crisis communication protocols and supporting the Director in managing communications during emergencies or sensitive situations.Contribute to maintaining public trust and transparency through effective communication strategies.Competencies, Knowledge, Skills and AbilitiesQualifications:Bachelor's degree in Communications, Public Relations, Journalism, or a related field.Previous experience in communications, public relations, or media relations roles, preferably in a government or public sector setting.Strong writing and editing skills, with the ability to craft clear and compelling messages for different audiences.Proficiency in digital communication tools and social media platforms.Ability to work collaboratively in a team environment and manage multiple projects with attention to detail.Attributes:Proactive and organized, with the ability to implement communication plans and adapt to changing priorities.Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.Commitment to upholding organizational values of transparency, accountability, and public service.A passion for community engagement and the ability to convey the office's mission and initiatives effectively.Committed to the mission, values, and principles of the Office of Community Empowerment & Opportunity.Preferred but not required:Bilingual (Spanish and/or Mandarin Chinese preferred)
