Customer Affairs Economics & Statistics Intern

Customer Affairs Economics & Statistics Intern

20 Dec 2024
Pennsylvania, Philadelphia, 19113 Philadelphia USA

Customer Affairs Economics & Statistics Intern

OverviewPhiladelphia Gas WorksLooking for a challenge and ready to power up your career?Free Health Insurance – Free Dental Insurance – Pension Plan – Free Parking – Wellness ProgramsThe Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.Become part of the PGW Team!Customer Affairs Economics & Statistics InternResponsibilitiesResearch Projects

Assist Senior data analyst in modeling Low Income customer data

Analyze pilot campaign/case study data and derive actionable results

Support research on existing studies on Low Income customer behavior and PGW’s current programs

Data Analysis

Utilize data visualization tool, internal customer, government provided, and public data to aid project analysis

Help guide data collection parameters using PGW historical campaigns

Review old and unused dashboards and seek to understand them to improve/condense them

Critically analyze current practices and use data to suggest areas of improvement

Conduct individually guided analysis on customer behavior, grant metrics, and/or policy improvement

Map and organize data sheets through use of Excel

Qualifications

Currently enrolled in a Bachelor’s degree program in Economics, Statistics, Math, Data Science or other related field of study

Verbal and written communication skills with the ability to effectively communicate with colleagues

Interpersonal skills with the ability to work well as a team

Proficient in Microsoft Office Suite

Introductory knowledge of statistics

Problem-solving and analytical skills with the ability to develop creative solutions to delicate issues

Financial or Economics experience is a plus

ID 2024-1851Employment Status Intern/Co-OpCategory Customer AffairsJob Locations US-PA-PhiladelphiaADP Department # Customer Service [44]

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