Description/Job SummaryProvide administrative support to and within reidential program serving adults working on recovery from addiction, mental health challenges and medical issuesResponsibilities/Duties
Maintains respectful and trauma-informed interactions with all residents and staff at all times
Pays bills through electronic check request system in a timely fashion; researches and resolves issues regarding bill payments
Manages program census, including entering admissions, discharges and absences into electronic health record (EHR) and reporting census data to division, funders and billing staff
Creates and maintains spreadsheet of payments; shares with director monthly or as requested
Completes intake paperwork with new residents
Maintains resident records, assuring compliance with licensing requirements; conducts monthly audit and reports discrepancies to director
Assists nurse and therapist with scheduling appointments as requested
Checks Eligibility Verification System (EVS) daily and reports any discrepancies to director
Maintains inventory of supplies and secures director's approval to order as needed
Troubleshoots issues with office equipment
Serves as initial timecard reviewer
Keeps track of forms used in program and makes copies as needed
Answers phones and takes accurate messages
Assists new staff members with Lawson timesheet system and accessing RHD email accounts
Creates personnel folders for new staff members
Prepares/copies handouts for meetings as requested by director
Distributes mail each day
Maintains fire drill logs
Responds to issues with physical site and accompanies service people from room to room as needed
Maintains training logs
Maintains vehicle registration, inspections, maintenance/repairs, general up-keep, and ensures logs are up-to-date
Faxes and files paperwork as requested by director and case managers
Other job related duties as assigned
Required ExperienceTwo years of experience as an administrative assistant; some experience (work, volunteer, internship) in human servicesRequired EducationHS diploma/GEDRequired Qualifications
Working knowledge of Microsoft Word and Excel; familiarity with office equipment including fax, scanner
Ability to learn specialized computer programs used for payroll and bill payment
A valid driver's license is required
COVID-19 vaccination is required
Ability to understand and function within a trauma-informed environment
Program SummaryNOVA III is a long-term residential treatment program serving adults experiencing complications from addiction, co-occurring mental health challenges, and medical issues requiring the availability of round the clock nursing.RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have received at least one shot in a two-dose series or a single dose in a one-dose series before beginning in-person shifts. The final dose must be received within 8 weeks of hire (start date). This currently does not include boosters.Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, and veteran or disability status.
