OPAL Product Director

OPAL Product Director

25 Aug 2025
Pennsylvania, Philadelphia, 19113 Philadelphia USA

OPAL Product Director

The Office of Innovation and Technology is seeking a Product Director to lead, manage, and grow a large team responsible for the implementation, optimization, and continuous improvement of Workday across various modules. This leadership role will oversee a team of 40 professionals working across Workday’s Financial and Purchasing modules to drive operational excellence, improve efficiencies, and enhance system capabilities. The ideal candidate will have a strong background in Workday, combined with leadership experience in managing large, cross-functional teams within a complex organizational environment. This role requires a deep understanding of Workday’s capabilities and best practices, as well as the ability to drive product strategy, manage cross-functional teams, and deliver impactful results that meet the needs of public sector stakeholders. The ideal candidate will have experience in a large public sector environment and will be passionate about enhancing Finance, Purchasing, and operations through cutting-edge technology.Workday Product Strategy & Roadmap Development:· Define and maintain the Workday product roadmap aligned with the strategic goals of the organization.· Collaborate with senior leaders, stakeholders, and department heads to prioritize and align Workday initiatives with broader organizational objectives.· Manage product lifecycle from concept to delivery, ensuring the solutions meet business needs, regulatory requirements, and user expectations.Cross-Functional Team Collaboration:· Lead, mentor, and manage a team of 40 professionals across various functions, including functional experts, analysts, and system administrators, ensuring high performance, productivity, and engagement.· Serve as the primary liaison between business stakeholders and technical teams, translating business requirements into actionable system configurations and enhancements.· Provide strategic direction and thought leadership to team members across different Workday modules, ensuring alignment with organizational goals and priorities.· Develop and implement training programs to continuously enhance the team’s technical expertise and leadership skills.· Provide guidance on Workday best practices and drive change management initiatives to ensure successful adoption of new features.Project Management & Delivery:· Lead the execution of Workday implementation projects, upgrades, and system configurations, ensuring projects are delivered on time, within scope, and within budget.· Serve as the primary point of contact for stakeholders, ensuring transparent communication on project statuses, timelines, risks, and outcomes.· Identify and mitigate risks that could affect project timelines or quality, taking corrective action as needed.Optimization & Continuous Improvement:· Work with business stakeholders and technical teams to evaluate system performance, monitor key metrics, and implement updates or new features that drive efficiency and effectiveness.· Lead the evaluation and deployment of new Workday features and functionality, ensuring continuousenhancement of the platform’s capabilities.· Ensure the effective integration of Workday with other enterprise systems, managing dependencies and resolvingchallenges as needed.Stakeholder Communication & Training:· Act as a subject matter expert (SME) for all Workday-related topics, direct training and support to end users acrossthe organization.· Regularly communicate project status, outcomes, and improvements to both technical and non-technicalstakeholders.· Ensure training materials are developed and maintained, including user documentation and user supportresources, to support effective platform adoption.Compliance & Security:· Ensure that Workday configurations and updates comply with all relevant regulatory requirements, data privacy laws, and internal policies. · Partner with the IT and security teams to maintain data integrity, security, and confidentiality within Workday, particularly for sensitive employee and financial data. Performs miscellaneous job-related duties as assigned.

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