Job DescriptionInsight Global is seeking an experienced Rates Analyst/Client Fee Coordinator to join the team of an AM 100 law firm. This role is REMOTE however, requires the ideal candidate to be in the office 1-2x per week for the first 3 months, so the candidate must be able to commute to Philadelphia or downtown Houston.The Client Fee Arrangement Coordinator will be a member of the Innovation and Value Department, facilitating the prompt and accurate setup, update, and management of billing rates and fee arrangements in the Firms financial system to ensure that bills are issued promptly and accurately. The Client Fee Arrangement Coordinator regularly collaborates with other members of the Department and works closely with attorneys, professional assistants and the firms administrative departments, including members of the billing team in Finance and the new client intake team in Risk Management. The Client Fee Arrangement Coordinator may be called upon to assist other Innovation and Value teams on various projects.This role has a remote working arrangement with occasional requirement to report to our Philadelphia or Dallas office. In this role, you will report to the Client Pricing Operations Manager.Essential FunctionsCollaborate with other Fee Arrangement coordinators to monitor the Pricing Approvals request queue by promptly responding to incoming requests and/or routing requests to the appropriate team member.Create and maintain client fee arrangement documentation for clients and matters ensuring the documentation is communicated to relevant parties. Serve as a firm resource regarding agreed fee and rate arrangements for the firms clients.Provide recommendations and implement best practices in regard to bill rate management.Responsible for the accurate setup and maintenance of non-standard fee arrangements, including client rates, volume discount structures, alternate fee arrangements and contingency arrangements, escalating and raising issues as necessary.Review New Business Intake requests and supporting material for fee arrangement implementation and maintenance, communicating, and clarifying with key stakeholders and internal teams regarding any discrepancies.Create and maintain phase, task, and activity code groups ensuring setup meets internal and external reporting need.Support the Annual Firmwide Fee Arrangement Review campaign.Collaborate with the billing team and attorneys on rate-related and arrangement requests.Continually look for ways to improve the current rate structure and exception management.Promptly escalate and propose resolutions for potential billing issues, keeping members of the Keep the Billing and Pricing teams informed.Compensation:$65K to $85K per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits are provided.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements-5+ years of experience, preferably in a law firm with a familiarity with fee arrangements, rates, billing, and pricing.-Strong understanding of 3E and or Elite Enterprise billing software applications.-Understanding of law firm billing processes preferred. nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
