Reference #: 1010965
SHIFT:Day (United States of America)Seeking Breakthrough MakersChildren's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.CHOP's Commitment to Diversity, Equity, and InclusionCHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.A Brief Overview
Reporting to the Director of Research Resources, this position will, manage, from the end users perspective, support service requests and, with supervision of the Director of Research Resources, minor renovation projects as well as projects related to programmatic renovation, relocation, expansion and consolidation. This position will manage multiple, concurrent projects by performing and coordinating various project related tasks and activities.What you will do
1. Support Service Coordination
Receive and acknowledge requests for communications, facilities, information technologies, keys, etc within 24 hours of receipt 90% of the time
Verify requests, resolve missing or incorrect data
Route requests for non-routine services through appropriate review channels within the Research Institute
Follow up with end user to make sure requests were completed in a timely fashion and to the customer's satisfaction
2. Project Management
Observe and coordinate multiple, concurrent minor renovation projects to existing research and administrative space including utilization of outside contractors and CHOP support department staff as appropriate
Coordinate investigator relocations.
Track timelines of projects relative to plans
Identify, establish and request infrastructure appropriate for the incorporation of research capital acquisitions
Coordinate minor renovation, maintenance and other related issues to ensure minimal impact to ongoing research activities
3. Education/ Mentoring
Advise investigators and program staff regarding procedural issues
Interpret relevant policies and procedures for incoming investigators and staff
Provide referrals as appropriate to other units within the administrative groups of the CHOP Research Institute
Advocate for research issues in various forums as appropriate
4. Space Allocation and Management
Provide recommendations to the Director of Research Resources for space allocation and planning
Implement directives from senior leadership regarding space allocation or reallocation
5. Other duties as assigned
Education Qualifications
Bachelor's Degree Required
Skills and Abilities
Excellent verbal, written and communication skills.
Ability to achieve project objectives on multiple, complex projects running simultaneously.
Basic knowledge of building codes/standards.To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.EE / VEVRAA Federal Contractor | Tobacco StatementChildren's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.
