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The Senior Product Manager is the leader and end-to-end owner for a product line within our portfolio of Enterprise Performance Management solutions - and is dedicated to driving its profitable growth with a metrics-driven mindset. This role is responsible for driving the overall product vision and market strategy, business cases, roadmap, and the achievement of financial and customer experience goals. You are the market, customer, and product expert to the rest of the organization for your products’ segment.  As the leader for your product line, you will develop and execute the commercialization strategy across functions for the products with responsibility for bookings, revenue, and margin.  This includes ensuring that all departments are prepared for successful product launches and go-to-market execution.  You are also responsible for the overall product life cycle which includes gathering and prioritizing market requirements, determining the right mix of product initiatives that will maximize portfolio ROI, working with the development team on the delivery of capabilities, and confirming that the result meets the specified requirements and objectives. The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment.What will you do? Manage the business metrics of the product line (bookings, revenue, margin, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are metExtract maximum commercial value from the product line through packaging, pricing, and new feature development  Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journeyProvide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product lineIdentify and customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviewsDrive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goalsDesign and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer SuccessExecute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customersBe the internal product evangelist and a sought after internal and external market expert and ensures that solutions meet user and business requirementsDevelop and execute product pricing plans including price change implementation and tracking competitive market pricingDrive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositionsSuccessful candidates will demonstrate:Commercial product management expertise – Demonstrate a track record of success in B2B product managementStrategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical executionMarket Focus – Analyze and understand of market segmentation, trends, players and the impact to product commercialization and strategy Customer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experienceProduct Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release processCross-functional leadership – Lead and drive execution across Development, Sales, Marketing, Support, and Customer SuccessDrive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality resultsEngaging Presence – Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case
