Service Manager - 32027DESCRIPTION/RESPONSIBILITIES:
Responsibilities
As a Service Manager, you'll be a leader in a high-performance culture. You'll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You'll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you're prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you'll lend a hand with community service projects that improve where you live and work.You will
Lead an entire service operation upon completion of paid training
Motivate the service team to consistently provide the world's best service, prioritizing safety
Conduct yourself with the utmost professionalism and integrity with customers and coworkers
Assist with recruiting top talent on the service team
Train and develop Orkin Pros through hands-on management
Lead training meetings
Oversee our Orkin Pro Ride-A-Long program
Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
Champion innovation by supporting the team in adopting new products, services and technology
Monitor scheduling, routing and inventory to drive efficiencies and productivityWhat type of benefits will you receive?
The starting salary will be $60,000 to $65,000 with the potential to earn up to 25% in bonuses
Company vehicle with gas card
Company provided iPhone and iPad with sales software
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training programQualifications
What do you need to be successful?
Sales experience preferred
High School Diploma or equivalent required
Valid driver's license required
Ability to obtain the appropriate pesticide license/certification if required (company paid)
Ability to work in the field independently and interact with our great clientsWhat will my work environment be like?Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
Willing to work in different types of weather conditionsOrkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities EmployerEqual Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
