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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Key Accountability:Represents the headquarters Employee Engagement CoE in projects designed for the Comcast TECH population (employees residing in Technology Product & Experience (“TPX”). Overall responsibility for consulting, developing and driving innovative strategies to cultivate a positive workplace culture and optimize the engagement levels of all TECH employees in TPX. Leads and ensures the effective delivery of employee engagement consultative services to the Business and HR Leaders. Major emphasis on organizational effectiveness, team effectiveness, and positive work culture.Role Responsibilities:Research internal workforce trends from various sources (for example, employee lifecycle surveys) to provide insights on workplace climate and potential opportunities to drive engagement.Analyze employee survey data to identify opportunities and approaches to enhance employee perceptions of the workplace and leadership capability. Consult with Leadership and HRBPs to create interventions to improve & sustain the employee experience.Lead the administration of the annual employee survey and work in collaboration with local management teams and HR Partners to design effective response programs to employee feedback. Consults with area HRBP to interpret and respond to survey insights.Consult with analytics teams to Eestablish and produce reporting on meaningful metrics to track the effectiveness of employee engagement interventions.Partner with business unit VP of HR to ensure employee engagement activities support other HR activities (e.g. Administrative Services, Talent Management, etc.) to drive a consistent and meaningful “Employee Experience”. Recommend HR process and system changes as required.Provide coaching and guidance to business unit HR leaders on best practices in the area of Employee Engagement and Team Effectiveness. Work with SVP HR to develop a core competency profile for this skill set. Consult on design of appropriate training and learning tools for HR leaders to deploy.Work with Comcast University to develop management development curriculum for TECH leaders aimed at developing an “employee engagement” skill set in TECHWork with the TECH internal communications teams to ensure important workplace topics are included in ongoing employee communicationsConsistent exercise of independent judgment and discretion in mattersof significance.Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.Desired Competencies/Qualifications:Bachelor’s degree in related human resources discipline or equivalent education, HR certifications and work experience.Exceptional consultative skills in a large corporate environment.Demonstrated experience in leading a diverse team of professionals – setting vision, strategy, tactics and delivery.Strong project, process and implementation skills.Demonstrated change management acumenExceptional organizational leadership skills and customer service orientation.Strong orientation to interpreting employee engagement survey data and understanding driver analysis in order to identify appropriate interventions."Comprehensive" subject matter expertise in the areas of engagement, recognition and management practicesDemonstrated capabilities in leveraging HR metrics to build persuasive business case for change and commitment.Exceptional verbal, written and interpersonal communication skills with demonstrated presentation skills.Knowledge and proficiency of PC skills, including Microsoft Word, Excel and Powerpoint.Preferred Qualifications:Master’s degree organizational behavior.Twelve or more years of HR experience.Employees at all levels are expect to:-Understand our Operating Principles; make them the guidelines for howyou do your job-Own the customer experience-think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services-Know your stuff-be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences-Win as a team-make big things happen by working together and beingopen to new ideas-Be an active part of the Net Promoter System-a way of working thatbrings more employee and customer feedback into the company-by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers-Drive results and growth-Respect and promote inclusion and diversity-Do what's right for each other, our customers, investors and ourcommunitiesJob Specification:-Bachelors Degree or Equivalent-Generally requires 12 years related experienceComcast is an EOE/Veterans/Disabled/LGBT employer
