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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.Great Place to Work®Most Loved Workplace®Forbes Best-in-State EmployerVice President Workforce Absence & Disability Practice LeaderPRIMARY PURPOSE : To lead business line product strategy and innovation; to provide technical and strategic consultation to business development and marketing to address new business proposals; to interact with external industry experts, consultants, and regulatory bodies to influence legislation and advance initiatives; to demonstrate industry thought leadership and innovative approaches to product line strategy and tactical execution; and to ensure development and distribution of product line best practices to field offices and standards of performance for product quality and regulatory compliance.ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Innovates and develops new product line ideas and concepts.
Identifies emerging risks and workforce absence practice opportunities.
Represents the company with industry groups as a recognized product line expert.
Stays current on state regulations, case law, issues, and industry activities and trends; monitors regulatory compliance by product line, supporting thorough, timely communication to operations on new regulations and legislation.
Collaborates with internal lobbyist to analyze proposed regulations and legislation; provides opinions and develops support/opposition and impact statements to influence lawmaking.
Develops policies and procedures to drive compliance to best practices, claims management service standards, state regulations, and client service requirements; ensures development of best practices for operations teams and ensures continual evolvement of those best practices with analysis of outcomes and results.
Identifies best in class technology and programs for claims professionals to ensure best possible outcomes.
Assists Sedgwick general counsel in the preparation and coordination of defenses and responses to claims for errors and omissions, as well as regulatory penalty assessments.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Travels as required.
SUPERVISORY RESPONSIBILITIES
Provides support, guidance, leadership, and motivation to promote maximum performance.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
QUALIFICATIONSEducation & LicensingBachelor's degree from an accredited college or university preferred. Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Associate in Management (AIM), Associate in Claims (AIC), and/or other relevant professional designations preferred.ExperienceTen (10) years of related claims management to include four (4) years in a supervisory capacity or equivalent combination of education and experience required.Skills & Knowledge
In-depth technical knowledge of claims management as it relates to specific lines of business
Thorough knowledge of federal, state, and local legislative processes
Excellent oral and written communication skills, including presentation skills
PC literate, including Microsoft Office products
Strong Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Proven management, leadership, and motivational skills
Excellent negotiating skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical : Computer keyboarding, travel as requiredAuditory/Visual : Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.Taking care of people is at the heart of everything we do. Caring countsSedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)
