About Us:
Good Good Chocolates is committed to creating thoughtful and delicious confections made
entirely by hand in very small batches. Our hand shelled chocolates are made using the finest
natural ingredients: premium chocolate by Valrhona and República Del Cacao, vanilla beans,
Plugrá butter and the best local and in season ingredients we can source. We can’t wait to
share our passion for chocolate with you!
EAT. MORE. CHOCOLATE.
Purpose of the Role:
As an Atelier Sales Associate, you will play a crucial role in providing an exceptional customer
experience in our upscale chocolate boutique. Your focus will be on delivering outstanding
service, showcasing our exquisite range of chocolates, and maintaining the high end, clean and
welcoming atmosphere of our store.
Key Responsibilities:
Exclusive Weekend Availability: Ability to work holidays and weekends. This position is for
shifts on Saturday, 11-6pm, and Sunday, 10-6pm, with the potential to expand hours
seasonally, if interested (not required).
- Customer Service Excellence: Greet and assist customers with a warm, welcoming
demeanor. Offer knowledgeable recommendations and ensure a high standard of
service throughout their shopping experience.
- Beverage Program: Learn how to prepare limited menu items that we offer, from hot
sipping chocolate to espresso drinks.
- Product Knowledge: Develop a deep understanding of our chocolate offerings,
including ingredients, origins, and unique selling points. Share this knowledge with
customers to enhance their experience and drive sales.
- Sales and Merchandising: Assist with the presentation of products, including arranging
displays and ensuring that the shop remains visually appealing and aligned with our
brand standards.
- Operational Duties: Handle transactions efficiently and accurately using our point-of-sale
system. Manage inventory, restock products, and ensure the store environment is clean,
organized, and well-maintained.
- Inventory Packing and Shipping: Assist regularly with the packaging of products. When
e-commerce is active, assist with packing and shipping of orders to ensure timely and
accurate delivery. Ensure that all products are securely packaged and prepared
according to our quality standards.
- Customer Feedback: Listen to and address customer feedback and concerns in a
professional manner. Contribute to creating a positive and memorable shopping
experience.
Qualifications:
Experience: Previous barista/hospitality or retail experience, particularly in a high-end or
luxury environment, is preferred but not required. Passion for premium products and a
keen interest in chocolate are essential.
Skills: Excellent communication and interpersonal skills with a customer-focused attitude.
Ability to work well in a team and adapt to a dynamic retail environment.
Attributes: Attention to detail, enthusiasm for luxury products, and a commitment to
upholding our standards of excellence. Physical capability to lift 50+ lbs. Reliable
transportation to South Philadelphia.
Compensation: $15/hour +tips
If you’re passionate about delivering exceptional service and sharing the joy of high-quality
chocolate, we invite you to apply and become a part of the Good Good Chocolate team.
How to Apply:
Please submit your resume and a brief cover letter outlining your interest in the role and relevant
experience to kat @ goodgoodchocolates.com
We look forward to hearing from you!
