Location: Philadelphia, PA
Job Type: Full-Time | In-Person
Compensation: Hourly – Negotiable based on experience
About Us:
Philadelphia Foot Doctor is a female-owned, patient-focused podiatric practice dedicated to providing compassionate and personalized care. We believe in treating every patient as an individual — not a number — and strive to make every visit a positive, healing experience.
We are seeking an experienced Medical Support Staff member to join our growing team. This role combines administrative responsibilities with hands-on clinical support, working directly with both the doctor and patients in a collaborative, supportive environment.
Responsibilities:
Administrative & Patient Coordination
Schedule and confirm appointments for new and returning patients
Perform insurance verifications, authorizations, and manage EMR documentation
Assist with patient intake, chart preparation, and follow-up communication
Help maintain smooth daily office operations and patient flow
Clinical & Hands-On Duties
Assist the doctor during exams and procedures
Take and process digital x-rays
Fit and dispense DME (Durable Medical Equipment), orthotics, braces, and supports
Perform casting and assist with orthotic fabrication or fitting adjustments
Prepare treatment rooms and sterilize instruments
Educate patients on device use, care, and recovery expectations
Requirements:
Experience in medical assisting or office administration (podiatry or orthopedics preferred)
Strong multitasking and organizational skills
Excellent communication and interpersonal abilities
Proficiency with EMR systems and insurance processes
Compassionate and professional approach to patient care
Bilingual (Spanish) – a plus
Why Join Us:
Work directly with a female physician in a supportive, team-oriented setting
Opportunity to make a meaningful difference in patients’ health and mobility
Room for growth and skill development in both clinical and administrative areas
Competitive hourly pay, negotiable based on experience
