Grocery Manager – Job Description
Position Summary: The Grocery Manager oversees the daily operations of the grocery department, ensuring efficient inventory management, exceptional customer service, and compliance with health and safety regulations. This leadership role includes supervising staff, optimizing merchandising strategies, and driving sales growth.
Key Responsibilities
Manage and coordinate the activities of grocery department staff
Monitor inventory levels and place orders to maintain stock availability
Maintain visual merchandising standards and pricing accuracy
Train, schedule, and evaluate team members to promote productivity and morale
Ensure compliance with food safety, sanitation, and workplace safety guidelines
Resolve customer complaints and ensure an excellent shopping experience
Analyze sales data and performance metrics to identify growth opportunities
Implement marketing initiatives and seasonal displays
Qualifications
High school diploma or equivalent; degree in business or retail management preferred
2–4 years of retail or grocery store experience, with 1+ years in a supervisory role
Strong leadership, communication, and organizational skills
Familiarity with point-of-sale systems and inventory software
Ability to lift moderate weights and stand for extended periods
Working Conditions
Full-time schedule including weekends, evenings, and holidays
Fast-paced retail environment with frequent interaction with customers and staff
Physical activity including lifting, bending, and operating equipment
